Pin No longer valid after bios update...

Question

I have updated my bios. my pin is no longer valid. Microsoft asks me for a keypass pin... Can I validate my device that is present in my subscription.

Answer 1

When it says PIN not available, do you see Set up my PIN link?

If yes, you can setup PIN again using that.

Answer 2

Hi!

The update likely reset the BIOS, which cleared the TPM (one of the components responsible for PIN functionality). You will need to create a new PIN. Windows usually prompts you to create a new PIN. If no message appears, click on Forgot PIN and try resetting it.

• The PIN is unique to each device, it's not a signature.
• Try clicking on Sign-in Methods > Key Icon > Use your own email password (if this option is available).
• If you are unable to reset your PIN, temporarily disable TPM in the BIOS. To access the BIOS, turn off your computer and turn it on while immediately pressing the F2 key. If this does not work, try the DELETE (DEL), ESC, F4, and F10 keys > Look for the Security tab and the TPM option > Disable TPM and try resetting your PIN.