Account Blocked

Andy W 0 Reputation points
2026-06-09T19:13:07.6166667+00:00

Hey Everyone,

I'm trying to get my Hotmail unblocked. I can received junk emails but nothing in my primary email. I can also send an email. I have changed my password 3 times now in the last week trying to get this figured out...Thoughts on what I can do?

Outlook | Outlook for mobile | Outlook for iOS | For home
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  1. Brian Tillman 26,140 Reputation points Independent Advisor
    2026-06-09T21:03:56.0266667+00:00

    Hi. I'm Brian and I'll try to help.

    Changing your password will have no effect on whether or not you receive email.

    Who is your mail provider - that is, what follows the @ in your address? What type of account - POP, IMAP or Exchange - is configured in Outlook for iOS? Did you configure it manually or did you allow the app to configure it? How do you know you should have messages coming in? Have people told you that they've sent you mail but you didn't receive it? If so, ask them if they've received a non-delivery report. That report explains why the message wasn't received. Have you tried sending yourself a message from a different mail service to see if you receive a non-delivery report?

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