Hi Jim R,
I understand how concerning it is to suddenly lose access to such a large number of photos, especially when everything was working just a couple of days ago.
To narrow this down further, could you confirm:
- Are all affected files located on the same drive or folder?
- Were these files synced with OneDrive or any NAS/external drive?
- Did anything else happen recently (e.g., file transfer, cleanup tool, disk repair)?
In the meantime, please try the following checks:
1, Test files on another device/application
- Copy a few affected JPG files to another PC or phone
- Try opening them using a different viewer (e.g., Photos app, Paint, or a web browser)
Confirm whether the files are truly corrupted or just unreadable on your system
2, Check previous versions (if available)
- Right-click a folder that contains the JPG files
- Select “Properties” > “Previous Versions”
- Restore a version from before the issue occurred
This relies on File History or System Protection being enabled
3, Check OneDrive or backup sources (if used)
If your Pictures folder was syncing, older intact versions may exist
4, Run system file integrity checks
- Open Command Prompt (Admin) and run:
sfc /scannow
- Then:
DISM /Online /Cleanup-Image /RestoreHealth
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