i had scheduled the exam for MB-335 but could not apply as i did not got confirmation email and exam link to start the exam can you help

Trikha, Kritika 0 Reputation points
2026-06-11T06:08:52.72+00:00

i had scheduled the exam for MB-335 but could not apply as i did not got confirmation email and exam link to start the exam can you help

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  1. Julian Sharp 35,211 Reputation points
    2026-06-11T08:02:43.1+00:00

    You exam appointment can be found on Microsoft Learn under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab

    Contact Pearson Vue support https://home.pearsonvue.com/microsoft/contact

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  2. Trikha, Kritika 0 Reputation points
    2026-06-11T06:25:43.4+00:00

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    its showing registered for the same exam but i could not find the link anywhere in my email, and its not letting me again schedule the exam

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  3. AI answer

    2026-06-11T06:09:11.45+00:00

    Use these steps to resolve the issue:

    1. Confirm that the exam is actually scheduled:
      • Sign in to the Microsoft Learn profile and check the Credentials/Exams area for an active appointment. The moderator guidance for similar issues is to verify the booking in the Learn profile rather than relying only on email.
    2. If no appointment appears:
      • The scheduling might not have completed successfully. In that case, follow the normal scheduling flow again from the MB-335 exam page and complete the process with Pearson VUE as described in the registration instructions.
    3. If the appointment appears but no confirmation email or launch link was received:
      • For issues with a scheduled exam (including missing confirmation or launch details), contact Pearson VUE support directly so they can check the booking and resend details or correct any account issue. Similar problems (unexpected errors, locked accounts, payment failures) have been resolved by Pearson VUE support in a few minutes.
    4. If there were technical issues at exam time (for example, could not start the online exam):
      • This is also handled by Pearson VUE. Explain that the MB-335 exam was scheduled but could not be started due to missing link/confirmation so they can investigate reschedule or next steps.

    If any free-offer or campaign voucher was used, ensure the exam is rescheduled within the validity period of that offer.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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