MS login appear when trying to activate application

Peter Chernack 0 Reputation points
2026-06-13T19:31:26.32+00:00

I purchased a MS 365 account on line and downloaded the MS365 app to my mackbook. I installed and was still not able to activate MS office apps.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
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  1. John Jefferson Doyon 77,885 Reputation points Independent Advisor
    2026-06-13T20:12:52.4+00:00

    Hi, I'm John! I will help you with this.

    To help narrow down the issue:

    1. Where did you purchase the license? Was it from the Microsoft website or a third-party seller?
    2. What is the exact product name you bought?
    3. Can you also check this: https://account.microsoft.com/services and sign in. Do you see the specific product license listed there?

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