Repetitive Authenticator Sign In requests not initiated by me

Chuck Fallon 10 Reputation points
2026-06-16T19:20:25.5666667+00:00

I have been receiving mulitple notifications about a new sign-in request for my microsoft account. i have not initiated these. I have also changed my sign-in password but it is still happening. How do I prevent this from happening any more?

Microsoft 365 and Office | Subscription, account, billing | For business | Other

1 answer

Sort by: Most helpful
  1. Ana Le 1,515 Reputation points Independent Advisor
    2026-06-17T11:21:01.14+00:00

    Hi,
    If you are receiving repeated Microsoft Authenticator sign-in requests that you did not initiate, it may indicate that someone is repeatedly attempting to sign in to your work or school account. Changing your password helps secure the account, but it does not prevent others from continuing to submit sign-in attempts using your email address.

    To better understand the situation, could you please provide a little more information?

    1/ Does the sign-in request display any details such as a location, application name, or device?

    2/ Are you able to see any unfamiliar sign-in activity in your organization’s account activity or security logs? You can follow the instruction here: View your work or school account sign-in activity from My Sign-ins | Microsoft Support

    3/ Are the prompts appearing on a single device or multiple devices?

    4/ Did this start recently, or has it been occurring for an extended period?

    If this is a managed work or school account, I also recommend contacting your organization’s IT administrator so they can review the Microsoft Entra sign-in logs and determine whether these requests are coming from failed authentication attempts or another source.

    Once you provide the additional details above, I’ll be happy to help investigate further.

    Was this answer helpful?


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.