Request for DPS Throughput Limit Review and Quota Increase

Question

Request for DPS Throughput Limit Review and Quota Increase

Ankit Shrestha 0

Dear Azure Support Team,

We are requesting a review of the provisioning throughput limits for our Azure Device Provisioning Service (DPS) deployment.

Environment Details:

Azure IoT Hub SKU: S1 (9 Units)

Azure DPS SKU: S1 (Capacity 1)

Active deployed devices: 25,000+

Projected device count within 12 months: 40,000+

Koili (Bitskraft Pvt. Ltd.) operates a large-scale QR Soundbox payment notification platform in Nepal. Our deployed IoT devices provide real-time payment notifications to merchants and rely on Azure DPS for device provisioning.

As our deployment volume continues to grow, we are encountering constraints associated with the current DPS provisioning throughput limit of approximately 1,000 provisioning operations per minute. We would like Microsoft to review whether higher throughput quotas are available for our DPS instance and advise on the maximum supported provisioning rate for our deployment.

Specifically, we would appreciate guidance on:

Whether DPS throughput limits can be increased through a quota review process.

Whether higher provisioning throughput is available for DPS S1 deployments.

The maximum supported provisioning rate Microsoft can provide.

Recommended architecture if our provisioning requirements exceed the documented DPS limits.

If a throughput increase is available, we would like to request consideration for increasing our DPS provisioning throughput to support future growth and large-scale provisioning events.

We are happy to provide additional telemetry, metrics, architecture diagrams, and provisioning statistics upon request.

Thank you for your assistance. Dear Azure Support Team,

We are requesting a review of the provisioning throughput limits for our Azure Device Provisioning Service (DPS) deployment.

Environment Details:

Azure IoT Hub SKU: S1 (9 Units)

Azure DPS SKU: S1 (Capacity 1)

Active deployed devices: 25,000+

Projected device count within 12 months: 40,000+

Koili (Bitskraft Pvt. Ltd.) operates a large-scale QR Soundbox payment notification platform in Nepal. Our deployed IoT devices provide real-time payment notifications to merchants and rely on Azure DPS for device provisioning.

As our deployment volume continues to grow, we are encountering constraints associated with the current DPS provisioning throughput limit of approximately 1,000 provisioning operations per minute. We would like Microsoft to review whether higher throughput quotas are available for our DPS instance and advise on the maximum supported provisioning rate for our deployment.

Specifically, we would appreciate guidance on:

Whether DPS throughput limits can be increased through a quota review process.

Whether higher provisioning throughput is available for DPS S1 deployments.

The maximum supported provisioning rate Microsoft can provide.

Recommended architecture if our provisioning requirements exceed the documented DPS limits.

If a throughput increase is available, we would like to request consideration for increasing our DPS provisioning throughput to support future growth and large-scale provisioning events.

We are happy to provide additional telemetry, metrics, architecture diagrams, and provisioning statistics upon request.

Thank you for your assistance.

Anshika Varshney 14,620 Reputation points Microsoft External Staff Moderator

2026-06-23T08:53:16.3166667+00:00

Hello @Ankit Shrestha

Did you get any chance to review the response.

Thankyou!
Ankit Shrestha 0 Reputation points

2026-06-23T09:16:57.43+00:00

Yes, Thank you for your response.
Anshika Varshney 14,620 Reputation points Microsoft External Staff Moderator

2026-06-23T09:50:56.97+00:00

Hello @Ankit Shrestha

Thank you for sharing the update I appreciate you taking the time to confirm the resolution!

Since I’ve converted comment into an answer, could you please take a moment to mark it as Accepted?

This helps others in the community with the same question find the solution more easily.

Thank you!
Ankit Shrestha 0 Reputation points

2026-06-23T11:29:17.6733333+00:00
Hi, @Anshika Varshney
Thank you for your response and for outlining the current Device Provisioning Service (DPS) recommendations.

We understand the guidance regarding staggered provisioning, provisioning windows, and enrollment optimization. However, our primary request is to determine whether Microsoft can provide a higher provisioning throughput limit for our DPS deployment through an internal review or service-side exception process.

Koili (Bitskraft Pvt. Ltd.) operates one of Nepal's largest QR Soundbox payment notification platforms, and our device fleet continues to grow rapidly. We currently have more than 25,000 active deployed devices and expect to exceed 40,000 devices within the next 12 months. As our business expands, we anticipate larger provisioning events and operational scenarios where the documented DPS throughput limit becomes a constraint.

Therefore, we would like to formally request escalation of this case to the DPS product team or the appropriate engineering team for review of the following:

Whether any service-side increase above the documented provisioning throughput limit is available for our DPS instance.

The maximum provisioning throughput Microsoft can support for our deployment, whether through configuration changes, capacity allocation, or exception processes.

Whether Microsoft can provision additional DPS capacity for our subscription, region, or tenant.

Recommended Microsoft-supported architecture if our projected provisioning requirements exceed the standard DPS service limits.

To clarify, we are not requesting guidance on reducing provisioning traffic. Instead, we are requesting that Microsoft evaluate the possibility of increasing the provisioning throughput available to our deployment. If the current limit of approximately 1,000 provisioning operations per minute is not adjustable, we would appreciate confirmation from the DPS engineering team regarding the absolute maximum supported throughput and any available options for customers operating at our scale.

We would appreciate escalation of this request for further evaluation.
Anshika Varshney 14,620 Reputation points Microsoft External Staff Moderator

2026-06-23T18:58:39.5533333+00:00

Hello @Ankit Shrestha

Thank you for bringing this to our attention. I have escalated this issue to our internal team and are currently reviewing the details.

The team is actively working on the investigation, and we will update you as soon as we have more information.

Thank you for your patience.

1 answer

Your answer

Anshika Varshney 14,620 Reputation points Microsoft External Staff Moderator

2026-06-23T08:53:16.3166667+00:00

Hello @Ankit Shrestha

Did you get any chance to review the response.

Thankyou!
Ankit Shrestha 0 Reputation points

2026-06-23T09:16:57.43+00:00

Yes, Thank you for your response.
Anshika Varshney 14,620 Reputation points Microsoft External Staff Moderator

2026-06-23T09:50:56.97+00:00

Hello @Ankit Shrestha

Thank you for sharing the update I appreciate you taking the time to confirm the resolution!

Since I’ve converted comment into an answer, could you please take a moment to mark it as Accepted?

This helps others in the community with the same question find the solution more easily.

Thank you!
Anshika Varshney 14,620 Reputation points Microsoft External Staff Moderator

2026-06-23T18:58:39.5533333+00:00

Hello @Ankit Shrestha

Thank you for bringing this to our attention. I have escalated this issue to our internal team and are currently reviewing the details.

The team is actively working on the investigation, and we will update you as soon as we have more information.

Thank you for your patience.

Answer 1

Hello @Ankit Shrestha

Thank you for contacting us.

We understand your requirement for higher provisioning throughput for your Azure Device Provisioning Service (DPS) deployment. Based on the details shared, your current setup with Azure IoT Hub S1 (9 units) and DPS S1 (capacity 1) is operating within the standard service limits.

At this time, DPS throughput limits are not generally increased through a standard quota request. The supported provisioning rate depends on the service design, SKU, and regional capacity, and any exceptions require internal review based on the scale, architecture, and business justification provided.

For large-scale deployments such as yours, we recommend the following:

Stagger device provisioning in batches rather than provisioning the full fleet at once.
Use provisioning windows to spread load over time.
Review enrollment design and device onboarding flow to minimize burst traffic.
Consider architecture patterns that distribute provisioning load more evenly.

Thank you for your patience and partnership.

I Hope this helps. Do let me know if you have any further queries.

Thankyou!