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Bitlocker issues

Hi all, I never setup a BitLocker account for my laptop. With the latest automatic update it is now asking me for a 'recovery key.' When I have logged into my microsoft account is has shown that I do not have a key setup, because I never did set up the encryption. It is a dell laptop for reference. Is there anything I can do or have I, due to Microsoft's incompetence, lost access to this drive. If this is the case I implore everyone to never use Microsoft software again. Please help, I have my life on this drive.

windows-10-security
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