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Networked printer not working again

Adler Family 46 Reputation points
2021-10-16T16:00:25.927+00:00

Already had this problem with KB5005565 and uninstalled that update on the host printer and networked laptop. That worked for a short time. Now apparently another Win 10 update occurred with the same problem. I have Win 10 on all machines. The host is sharing a Brother HL 2040 with USB connection. It continues to print from the host but is unable to print as a shared network printer - error is "Test page failed to print. Would you like to view the print troubleshooter for assistance? This operation is not supported. "
I checked that KB5005565 is not installed - at least it is not listed as a possibility to uninstall now.
The update history shows:

KB5006670 10/15/21 - after this problem started

KB4023057 10/8/2021 - Likely suspect

KB5005565 9/18/2021 - and removed already.

I am uncomfortable repeatedly removing security updates.

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
2,340 questions
Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
2,887 questions

7 answers

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  1. Wrushal Khedkar 6 Reputation points
    2021-10-23T05:05:01.88+00:00

    same problem here , microsoft must give us quick supports ,but invane no proper support for clients,
    since we are solution provider , unfortunately we cant help out customer.. on

    1 person found this answer helpful.
  2. arbrich 11 Reputation points
    2021-10-27T01:47:08.917+00:00

    Having same issue here as well. I actually installed all the update then did this registry update and it fixed it but it went bad again and stopped working again.

    Here is the registry change that is already implemented and stopped working again after October updated.

    To set the registry key, open the Windows Registry Editor and navigate to

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

    Now create a new DWORD 32-bit value named RpcAuthnLevelPrivacyEnabled and set it to 0.

    I also have already installed the Preview updates that came out today 10/26/21 with NO Luck.
    KB5006738 and KB5006365

    We need these printing problems fixed once and for all. This is a very basic function that small businesses rely on every day and have since Windows 95.

    1 person found this answer helpful.
  3. gtic gtic 6 Reputation points
    2021-10-27T23:57:55.03+00:00

    same problem here.

    After uninstalling KB5006670 it worked but after a few days it reinstalled automatically and can't uninstall it now.

    Anyone else know a fix?

    1 person found this answer helpful.
  4. prrk 1 Reputation point
    2021-10-29T10:35:35.24+00:00
    0 comments
  5. Jennifer Arcos 6 Reputation points
    2021-10-29T10:58:57.007+00:00

    Probably your printer is not compatible with the new update version of windows. Kindly uninstalled all the new update of windows to your pc and it will came back to the normal. It also work for sharing printer to other network.

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