ntoskrnl.exe crashes twice a day, without blue screens displaying.

Question

ntoskrnl.exe crashes twice a day, without blue screens displaying.

Gabriel Cnudde 0

Hello,

I hope you're all doing great. So I've been battling with this issue for months now, and it seems like I've done all I possibly could to solve it. Multiple times a day, my PC freezes, crashes and reboots. Everything happens without any blue screens showing up. However, when I look into the logs of BlueScreenView, I always see the same thing at fault : ntoskrnl.exe.
For example, yesterday, I had :

ntoskrnl.exe+6bd3e9

ntoskrnl.exe+4f8250

ntoskrnl.exe+6bd3e9

All my drivers are up to date, Windows as well, my BIOS is up to date as well. Every memtests returned OK, and I did every sfc/scannow and it found nothing. Here are the specs of my PC. I really hope I can figure this one out !

Système d'exploitation

Windows 11 Professionnel ‎(X64)‎ 25H2

Date d'installation: 06/16/2026

Processeur

AMD Ryzen 5 PRO 4650G Cadencé à 4.29 GHz

Fréquence mesurée (core0): 4.29 GHzNombre de coeurs: 6 physique(s), 12 logique(s)Socket: Socket AM4 (1331)Température CPU (core 0): 45.12 °C

Carte mère

ASUSTeK COMPUTER INC. PRIME A520M-K Rev X.0x

SKU Number: 81282Version du bios: 3636Date: 01/04/2026

Chipset

Pont nord : AMD Ryzen SOC

Identifiant de révision: 00

Pont sud : AMD A520

Identifiant de révision: 51

Mémoire

16 Go de mémoire totale de type DDR4 à 2.4 GHz (1.2x2 GHz)

Timings mémoire: 17.0 clocks-17 clocks-17 clocks-39 clocks-1 TT

Barrette Kingston de 8 Go

Fréquence maximale: 1200 MHzBande passante: DDR4-2400Fréquence maximale XMP: 1501 MHzBande passante XMP: DDR4-3002

Barrette Kingston de 8 Go

Fréquence maximale: 1200 MHzBande passante: DDR4-2400Fréquence maximale XMP: 1501 MHzBande passante XMP: DDR4-3002

Carte Graphique

AMD Radeon RX 6500 XT

Version DirectX installée: 12.0Fréquence mémoire du GPU: 1.08 GHz

Disque dur

Disque dur de 31.38 Mo

SSD CT480BX500SSD1 de 447.13 Go SATA III

Firmware: M6CR022Version du SATA: SATA Rev 2.6

Réseau

Realtek PCIe GbE Family Controller

Type d'adaptateur: ethernet

Software Loopback Interface 1

Type d'adaptateur: Loopback

Thank you !

0 comments

2 answers

Your answer

Answer 1

Gabriel Cnudde 0

Hey there,

Thanks a lot for your quick answer. Here is the link to the minidumps files.

https://drive.google.com/file/d/1XEPzALFI1l4N47Ec9-SV2JpoVUZxE5zU/view?usp=sharing

DaveM121 901.6K Reputation points Independent Advisor

2026-06-23T06:42:38.7966667+00:00

All your minidump files indicate a USB driver is causing your system to crash, there is no other problem indicated on your PC.

What USB devices do you have connected to your PC when it crashes.
Gabriel Cnudde 0 Reputation points

2026-06-23T18:25:46.7433333+00:00

Here is the list :

Périphérique USB

Corsair Corsair Corsair Gaming K55 RGB Keyboard (USB Input Device)

Areson Technology Corp 2.4G Receiver (USB Composite Device)

FastLane MIDI Interface M Series (MOTU M Series)
DaveM121 901.6K Reputation points Independent Advisor

2026-06-24T05:30:29.7366667+00:00

Sorry, I was offline, thank you for that information.

Go to the support page for your Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed
Gabriel Cnudde 0 Reputation points

2026-06-24T06:05:37.9666667+00:00

No problem, you're kind enough to offer your help, I'm not gonna complain.

The thing is everything is already up to date : chipset and BIOS as well...

Answer 2

DaveM121 901.6K Independent Advisor

Please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes.

Please do not upload a very large Memory.dmp file.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so I can take a look for you.

DaveM121 901.6K Reputation points Independent Advisor

2026-06-24T06:08:10.0233333+00:00

Please reinstall the chipset drivers, they may be up to date, but may also be corrupt, because the USB drivers are part of the chipset driver installation.

Then, if your PC continues to crash, please upload any new minidump files you may get for analysis.
Gabriel Cnudde 0 Reputation points

2026-06-24T09:24:33.31+00:00

I did. Here is the dump I had this morning after a new crash.

https://drive.google.com/file/d/1LrtUZNWqG9qT5R-r6w-awRa7EVQBxBe9/view?usp=sharing
DaveM121 901.6K Reputation points Independent Advisor

2026-06-24T09:32:09.0266667+00:00

That minidump file also indicates a USB driver is causing your system to crash, more specifically it is the USB 3.0 driver.

It is possible it may be the Areson Technology Corp 2.4G Receiver, or FastLane MIDI Interface M Series, that is causing oyur system to crash.

Try disconnecting each of those one at a time and wait to see if your system is then stable.
Gabriel Cnudde 0 Reputation points

2026-06-24T09:37:15.4+00:00

Ok, I will. I just need to find another mouse then. And another sound card. Haha, what a pain !
DaveM121 901.6K Reputation points Independent Advisor

2026-06-24T09:38:26.55+00:00

Glad to help!
Gabriel Cnudde 0 Reputation points

2026-06-24T09:41:22.39+00:00

I will keep you updated. If one of those are at fault, what do you recommend ? Is there another driver for those USB slots ?
DaveM121 901.6K Reputation points Independent Advisor

2026-06-24T09:44:09.94+00:00

If one of those devices is found to be the cause of the system crashes, it would be best to go to the device manufacturers website to check if they provide any updated drivers/firmware for those devices.