Unable to schedule AZ-204 exam due to Microsoft Learn unexpected error

ELANKAVI SOLOMON E K 0 Reputation points
2026-06-24T01:44:23.0633333+00:00

Hello,

I am trying to register and pay for the Microsoft Azure Developer Associate (AZ-204) exam.

When I sign in to Microsoft Learn and proceed with the registration process, I receive the following error:

"Unexpected error. We encountered an unexpected error. Please try again later. If this issue continues, please contact site support."

I have already tried:

  • Using a different browser
  • Incognito mode
  • Clearing cache and cookies
  • Using a different Microsoft account

The issue still persists.

Could someone please help me complete the exam registration process?

Thank you.

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  1. Julian Sharp 36,851 Reputation points
    2026-06-24T05:13:06.8966667+00:00

    Are you seeing ERROR_VUE_WIDE_BLOCK in the URL when you try and schedule the exam?

    ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

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