Help with the Oulook classic.

Question

I would like to swtich back to the old outlook but everything i try to i get a notication says:

outlook cannot log on. verify you are connected to the network and are using the proper server and milbox name. the microsoft exchange information service in your profile is missing required information. modify your orofile to ensure that you are using the correct microsoft exhange ionformation service.

Can you please help

Answer 1

Hi OPS@PWG Freight Services

Thank you for reaching out to the Microsoft Q&A Forum. 

Based on your description, this error may indicate that the Outlook profile is missing or contains incorrect Microsoft Exchange configuration information, preventing Classic Outlook from connecting to your mailbox. 

As a first step, I recommend creating a new Outlook profile by following the instructions in the article below: 

Create an Outlook profile | Microsoft Support 

After creating the new profile, set it as the default profile and then open Classic Outlook again. 

Please let me know how it goes. 

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