Adjusting alert preferences for messages, mentions, and activity within Microsoft Teams
Dear @Ronen,
Good day! Welcome to Microsoft Q&A forum!
Based on your description, I understand that when you try to access or perform operations within the Microsoft Teams admin pages, you’re being automatically redirected to Microsoft “Learn” pages instead of the admin interface. You’re looking for guidance on how to stop this behavior and access the correct Teams settings pages.
To understand the situation better and provide you with the most suitable support, could you confirm the following information:
- What specific action or click seems to trigger the redirection to the “Learn” page? (For example: clicking a setting, opening notifications, modifying a policy, etc.)
- Are you accessing the Teams Admin Center via a direct URL (e.g., admin.teams.microsoft.com) or through search results/bookmarks?
- Does this happen consistently in all sections or only on specific pages?
- Have there been any recent changes (browser extensions, updates, or account/tenant changes)?
Your confirmation would be very helpful in ensuring you receive the most suitable support!
In the meantime, kindly try the following suggestions to check what might have caused the issue:
- Use a direct admin URL: Go directly to: https://admin.teams.microsoft.com because this avoids links that may redirect to documentation
- Try InPrivate / Incognito mode: Open a private browsing window > Sign in again and test if this helps rule out cache/session issues
- Clear browser cache because cached data can sometimes cause unexpected redirection behavior
If you’re able to share a bit more about your situation, I might be able to suggest some helpful next steps.
Kindly let me know when there are updates or if you need further assistance. Any updates you’re able to share would be really helpful. I appreciate your time and look forward to hearing how things are going!
Thank you for your time and patience.
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