Current certification account id is banned, and I want to complete the mandate for my job and get the certificate.

Question

If my current certification profile is under restriction, am I permitted to create a new Microsoft Learn profile using a different personal email and take certification exams, or would that violate Microsoft's certification policies?

Answer 1

Yes it most definitely will

Answer 2

Creating a new Microsoft Learn profile to bypass a restriction or ban on an existing certification profile would violate Microsoft’s certification policies.

Microsoft explicitly reserves the right to:

• Revoke credentials and ban candidates who violate the Microsoft Certification Exam Candidate Agreement or engage in misconduct that compromises the integrity of the program.
• Permanently prohibit such candidates from taking any future credentials and revoke existing Certifications or scores.

Examples of misconduct include (but are not limited to):

• Using AI during exams or assessment labs.
• Falsifying or altering exam results or records.
• Using unauthorized materials (including braindumps) or providing/receiving improper assistance.
• Falsifying identity or impersonating another individual.

If a ban has been applied, attempting to circumvent it by creating another profile instead of resolving the issue through the official process would fall under misconduct and could lead to further sanctions.

The correct path is to use the official candidate appeal process described in the exam and assessment lab security policy. A candidate may appeal a ban by submitting an appeal within 14 calendar days of receiving the ban notification, as outlined in the policy.

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References:

• Exam and assessment lab security policy
• Microsoft Certification Exam – Candidate Agreement
• Microsoft Certification Renewal Assessment – Candidate Agreement