Exam Delivery Failure due to Server Issue - GH-300

Question

I am writing to report a critical technical issue that prevented me from taking my GH-300 exam today.During the launch process, a severe server issue occurred at the testing centre, making it completely impossible to load or sit for the exam.The proctor at the test centre has already verified this system failure and officially logged a case directly with Pearson VUE. I have the Pearson VUE Case Report Number ready to provide via a private message so your team can verify the incident.Please assist me in resetting my exam eligibility or issuing a replacement voucher so I can reschedule and take my exam as soon as possible. Thank you.

Answer 1

As you have a case with Pearson Vue, follow up with them https://home.pearsonvue.com/microsoft/contact

Answer 2

This is a public forum, not support.

I recommend to wait for a response.

Support:

https://learn.microsoft.com/en-us/credentials/support/help