POR QUE MI PC NO SE PUEDE ACTUALIZAR?

Edson Carbajal 1 Reputation point
2021-10-17T07:19:16.51+00:00

Nombre del dispositivo TECCARBAJAL
Procesador AMD Ryzen 3 2300U with Radeon Vega Mobile Gfx 2.00 GHz
RAM instalada 12.0 GB (10.9 GB utilizable)
Id. del dispositivo 7A9E92B7-DB6B-4DF7-9E1A-526223003ED8
Id. del producto 00327-30657-37555-AAOEM
Tipo de sistema Sistema operativo de 64 bits, procesador x64
Lápiz y entrada táctil La entrada táctil o manuscrita no está disponible para esta pantalla

SON LAS CARACTERISTICAS DE MI PC Y CREO QUE ES MAS QUE SUFICIENTE PARA SOPORTAR WONDOWS 11, POR QUE NO SE PUEDE ACTUALIZAR?

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,103 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Andreas Baumgarten 95,496 Reputation points MVP
    2021-10-17T07:43:57.76+00:00

    Hi @Edson Carbajal ,

    it look like the AMD Ryzen 3 2300U is not compatible to the Windows 11 requirements for AMD CPUs.
    At least the AMD Ryzen 3 2300U isn't listed here:
    https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-amd-processors

    ----------

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten