how to schedule an email delivery

Question

how to schedule an email delivery

Karimah Dillard 0

I used to be able to schedule the delivery of an email in outlook and now it no longer gives me that option. What can be done about that?

Alexis-NG 17,555 Reputation points Microsoft External Staff Moderator

2026-06-30T15:38:00.2033333+00:00

Hi Karimah,

I hope you are having a great day. I am following up on the support thread discussed earlier. At this stage, I am continuing to gather more information shared in order to gain a clearer understanding of the issue and identify the most effective resolution.

If there are any additional details you can provide, or if there is a specific area you would like addressed, please feel free to share them at your convenience. I would be happy to focus accordingly and assist further as needed.

Additionally, ensuring that everything operates smoothly and that your experience remains uninterrupted is a key priority.

Thank you once again for your patience and continued collaboration.

I look forward to hearing from you soon.

1 answer

Your answer

Alexis-NG 17,555 Reputation points Microsoft External Staff Moderator

2026-06-30T15:38:00.2033333+00:00

Hi Karimah,

I hope you are having a great day. I am following up on the support thread discussed earlier. At this stage, I am continuing to gather more information shared in order to gain a clearer understanding of the issue and identify the most effective resolution.

If there are any additional details you can provide, or if there is a specific area you would like addressed, please feel free to share them at your convenience. I would be happy to focus accordingly and assist further as needed.

Additionally, ensuring that everything operates smoothly and that your experience remains uninterrupted is a key priority.

Thank you once again for your patience and continued collaboration.

I look forward to hearing from you soon.

Answer 1

Hi Karimah,

According to Microsoft's documentation, the Schedule send feature should typically appear in the dropdown menu next to the Send button in the new Outlook for Windows. However, please note that Schedule send is not supported for IMAP or POP accounts in the new Outlook. For reference: Delay or schedule sending email messages in Outlook | Microsoft Support.

User's image

Because the app automatically opens new compose windows using your default sending account, you might be running into this restriction if you have multiple profiles.

To isolate and troubleshoot the issue, I'd love to gather some information to assist you with more accuracy.

Are you using New Outlook, Classic Outlook or Outlook on the web?
Did you recently switch your default sending account to Gmail or another IMAP account?
What account type you're using to schedule send your email?
Does Schedule send appear in Outlook on the web (Outlook Web) when using the same account?
When you click the arrow next to Send, what options do you see (if any)?

Once I have a clearer understanding of your current situation, I’ll be happy to assist you with greater accuracy. Please feel free to share any additional details you believe are relevant. Screenshots are especially helpful and much appreciated.

Thank you for your patience and your understanding. If you have any additional questions, please feel free to reach out.

I'm looking forward to your reply.

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