Transfer Authenticator app to new phone

Question

Transfer Authenticator app to new phone

Paul Leclerc 5

IM trying to move my authentocator app from my old phone to my new one without losing the accounts that are registered with it, but i am unable to. I did it originally with the Smart Switch app but it did not transfer my other account, but only the microsoft one. Can someone help me with this

M. Bradbury 0 Reputation points

2026-06-27T17:59:57.2766667+00:00

I have the same issue. I changed my phone number in my Microsoft account, but the last 2 digits of the old phone number still show in the ID verification options for passkey setup in Microsoft Authenticator.

1 answer

Your answer

M. Bradbury 0 Reputation points

2026-06-27T17:59:57.2766667+00:00

I have the same issue. I changed my phone number in my Microsoft account, but the last 2 digits of the old phone number still show in the ID verification options for passkey setup in Microsoft Authenticator.

Answer 1

Paul Leclerc 5

I finally figured out my problem. On my old phone I opened authenticator and had it do a back up. I my new phone I deleted the authenticator app and reinstalled it. Instead of signing in I chose set up from backup and everything transferred perfectly.

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