How to Fix: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e

Question

I've been dealing with a persistent BSOD issue on my custom-built PC. The system randomly reboots and logs the following bugcheck in Event Viewer:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, ...)

My build: — CPU: Intel Core i9-14900K — GPU: RTX 4080 Super — Motherboard: ASUS PRIME Z790-P — Storage: Apacer NVMe SSD (currently at 85% health, 52 unsafe shutdowns logged in CrystalDiskInfo) — OS: Windows 11 (fresh reinstall)

What I've already tried: — Multiple clean Windows reinstalls (issue persists) — DDU clean GPU driver reinstall — Removed third-party plugins (After Effects / Premiere stack: BCC, Sapphire, Deep Glow 2) — Ran OCCT stress tests — CPU, GPU, and RAM all passed — Attempted to run sfc /scannow to check for corrupted system files — the system crashes (BSOD) during the scan every time, preventing it from completing — Checked Event Viewer — kernel memory corruption and KMODE_EXCEPTION_NOT_HANDLED errors also appear alongside the 0x1E

Pattern I've noticed: Crashes happen most often under heavy workload (video editing in After Effects/Premiere with 4K XAVC S-I footage), but have also occurred at idle or shortly after boot. Sometimes the system won't POST after a crash and requires a hard reset.

The Apacer SSD at 85% health with 52 unsafe shutdowns is a concern, and I'm not sure where to go from here.

Any help isolating whether this is the SSD, the CPU, or something else entirely would be greatly appreciated.

Answer 1

Hi abderrahmane ezziraoui,

Please try some workarounds from vgk.sys Error Troubleshooting (13th and 14th generation Intel CPUs), especially increasing Vcore part that ensures your CPU has enough power during load.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Regarding the information that you have browser crash, it might be also related to memory problem. Please take some suggestions bellow:

• BIOS
  • Enter your BIOS and disable XMP profile
• Test your RAM
  • Use a third-party tool like Memtest or Memtest86 for memory testing
  • It is recommended to run memory tests in DDOS or standalone environments and run them for at least 3-4 cycles to ensure that memory is fully tested
  • If the memory test returns any errors, there may be a problem with the CPU memory chipset, overclocking configuration, or the memory hardware itself

  Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

If you have further information , please feel free to let me know.

Answer 2

Hi ,

Search for msinfo32.exe in the search bar, take a screenshot, and post it here so we can see the correct laptop model or desktop configuration.

Access the c:\windows\minidump folder, copy the files to your desktop, then upload them to OneDrive or Google Drive and post the link here for analysis.

Thanks