I want to add my phone number to my Windows account, but the option isn't there.

Question

Here are the instructions I've been following... (see <<<< below)

Add or change your phone number

On left side of the Microsoft Account landing page, select Your Info.

In the Account info section, select Edit account Info. If prompted, log in again.

• To add a new phone number, select Add phone number. <<<< This open doesn't appear.
• To remove a number, select Remove.
• To change a phone number, simply add a new number and then delete the old one.

Answer 1

Hi,

Microsoft has updated its account security system, and for improved account protection, phone numbers can no longer be added as a new sign-in verification method. Instead, Microsoft now recommends using a recovery email address, the Microsoft Authenticator app, or a passkey/security key as your primary methods for account security and recovery.

To manage or add your security information, please sign in using the link below:

https://account.live.com/proofs/Manage

Once signed in, click “Add another way to sign in or verify” and choose your preferred recovery method. Using the Microsoft Authenticator app or a recovery email is highly recommended because they provide stronger security and can help you recover your account more easily if you ever lose access in the future.

You can find more information in Microsoft’s official support article here:

https://support.microsoft.com/account-billing/microsoft-account-security-info-verification-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452