Microsoft Teams Add-In is missing from "New Meetings" but it shows in home page of Outlook Classic

Question

Microsoft Teams command missing on Outlook Calendar when creating New Meeting (see screenshot). Consequently no Microsoft Teams link in invite body whereas, it appears in Outlook Classic.

• Repaired, uninstalled and reinstalled Microsoft Teams Add-in for Microsoft Outlook with restarts in between - Disabling and enabling Microsoft Teams Add-in in Outlook with restart in between and proper closure of Outlook and Teams

Followed: https://support.microsoft.com/en-us/support/known-issues/teams-meeting-add-in-is-missing-in-outlook-desktop-after-updating-to-new-teams

Issue persist.

Answer 1

I've had the same issue at my company with some users, after some digging it looks like it's an issue with the current MS Teams update. It Should be fixed with the next update, being released today/over the weekend depending on your time zone.

serviceDegradation
Status:	serviceDegradation
Start Time:	Wed Jun 24 04:27:08 2026
End Time:	N/A
Service:	Microsoft Teams
Feature Group:	Teams Components
Classification:	advisory
Last Updated:	Wed Jul 1 10:52:53 2026
Root Cause:	A recent service update introduced an incompatibility affecting how the Teams Meeting add-in identifies the appropriate Teams client during initialization in newly configured Outlook environments impact, resulting in impact.
Next Update:	Friday, July 3, 2026, at 10:30 AM UTC

Answer 2

Seeing this on multiple workstations as well.

We ONLY use Outlook Classic.

The Teams add-on is installed. I have unchecked it, restarted the pc, rechecked it, restarted the PC no change.

I have removed office and teams, reinstalled them and started teams first then outlook. No change.

In my case, these are freshly imaged machines with first users logging in. Usually IT personnel with test accounts.

Answer 3

I have the same issue. IT have tried to resolve aligned to the above to no avail.

Do not ask me to switch to the new outlook with reduced functionality.....

Answer 4

Hi Yousaf, Junaid

Since you have already followed the troubleshooting steps in the Microsoft article and the issue persists, to better understand your situation, could you please share some information?

• Does the issue occur only in Outlook Classic, or also in new Outlook for Windows?
• What are the versions of Outlook and Microsoft Teams currently installed?
• When you go to File > Options > Add-ins > COM Add-ins > Go, do you see Microsoft Teams Meeting Add-in for Microsoft Office listed, or is it completely absent?
• If the add-in is listed, is it enabled or disabled?
• Does the issue affect only your account, or can other users on the same device reproduce the same behavior?

According to Microsoft's article, this behavior can occur when the Teams Meeting Add-in is not properly installed after updating to New Teams. Since you have already completed the documented recovery steps, the additional information above may help determine whether the issue is related to the Outlook profile, the Teams add-in registration, or the local installation.

Additionally, I’m unable to see the screenshot from my side. For private reason, please share your screenshot via private message.

I look forward to your update via the comments section.

---

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.