Why I am unable to download my AI-901 certification which I passed on 29th Jun 2026?

Pradip Ghosh 5 Reputation points
2026-07-01T01:49:26.64+00:00

I am unable to download my AI-901 certification which I passed on 29th Jun 2026. I don't see it available in my Credentials section where I am seeing my Old certification which I passed in Oct 2020. Kindly suggest how to get it resolved..

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  1. Pradip Ghosh 5 Reputation points
    2026-07-01T04:27:58.3233333+00:00

    I think this is not right way to consume a voucher. If you are not going to issue a new certificate & don't update the progression in record then you make such upgrades (due to retirement of previous version of exam) part of Renewal not ask candidates to buy a new exam & don't issue certificate for new exam. It doesn't make any sense to me. This is not right way to do it. Better you achieve the old data, add the new data & issue a new certificate.

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  2. Julian Sharp 36,261 Reputation points
    2026-07-01T06:36:31.9566667+00:00

    Do you mean you passed AI-900 previously? If so you earned the Azure AI Fundamentals certification when you passed AI-900 in 2020.

    Exams are not certifications.

    The Azure AI Fundamentals certification has not changed, only the exam required to earn it. Passing the AI-901 exam does not earn a new certification nor does it change the date that certification was earned.

    The Azure AI Fundamentals certification page showed that AI-900 and AI-901 exams both earned the same certification.

    Fundamentals certifications do not expire and do not require renewal. You were not required to sit the AI-901 exam.

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  3. AI answer

    2026-07-01T01:49:37.96+00:00

    AI-901 is an exam, not a separate certification. Passing AI-901 updates the exam record but does not create a new certification or a new downloadable certificate. The existing "Microsoft Certified: Azure AI Fundamentals" certification remains a single credential, regardless of whether it was earned via AI-900 or AI-901, and it keeps the original earned date.

    In addition, the ability to download certificates has changed:

    • Certificates are no longer downloadable as separate files from the Credentials section.
    • Instead, certifications must be viewed, printed, and then saved as PDF from the Microsoft Learn credentials page.

    To access and save the certification:

    1. Go to the Microsoft Learn credentials page: https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab.
    2. Locate the existing "Microsoft Certified: Azure AI Fundamentals" certification (earned in 2020).
    3. Use the view/print option and save it as a PDF for your records.

    If the certification is not visible at all under your credentials, or if the exam is shown as passed but no certification appears, submit a request to Microsoft Credentials support for assistance.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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