need to change recovery e-mail

Question

How can I change my recovery e-mail. I've had this Hotmail acct since 1992 and don't remember the security info I gave back then. The yahoo acct used for security is no longer working.. Every request for assistance asks to send a verification code to that account. Only lets me log into my Hotmail acct once a month (maybe) with my usual password else needs verification code form closed account., Got logged in today, first time in over 2 months! Please stop requesting verification from recovery e-mail. My password would work great.

Answer 1

Hi,

This happens due to unusual activity that triggers the security system to verify using your verification method. May I ask if you are currently able to sign in to your account? If so, please go to the link below.

https://account.live.com/proofs/manage/additional

Then, add another way to sign in to your account or remove your old email verification by expanding the email code and clicking Remove. If it asks for verification using the old email address to remove it, I suggest adding another way to sign in to your account and disabling received alerts. I suggest waiting at least a day and trying to remove the old email address.

Please let me know how it goes. I look forward to your response.

Stay Safe!