I am locked out of my computer because it does not have a PIN, and I have forgotten my Gmail password

Tomás Carballo Parisca 20 Reputation points
2026-07-02T23:46:01.49+00:00

the Gmail is PII ******@gmail.com, but I do not know the password

Windows for home | Windows 11 | Accounts, profiles, and login

Answer accepted by question author

Jeronimo Fuerte 42,480 Reputation points Independent Advisor
2026-07-03T00:38:38.7833333+00:00

Hi! Sorry to hear that you are having trouble with this situation. Is this Windows user account connected to a Microsoft account? If it is, you will need to use the Microsoft account password, not the Gmail password.

Are you able to sign in with this account at Outlook.com? Also, could you please clarify what you mean when you say this email does not exist on other devices?

Finally, have you already tried using the password recovery option during the sign-in process?

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