**Subject: Reward Redemption – Missing Amazon Pay and Flipkart Gift Cards in India**

Question

Dear Microsoft Rewards Support Team,

I would like to raise a concern regarding the reward redemption options available through Microsoft Rewards in India.

For a long time, popular redemption options such as Amazon Pay and Flipkart Gift Cards have either been completely unavailable or continuously shown as "Out of Stock." As a result, Indian users have very limited and often less useful redemption choices.

Additionally, the few gift cards that are currently available are either relatively expensive in terms of points or are for brands that are not widely used in India. This significantly reduces the value of the Microsoft Rewards program for users in our region.

I have spent considerable time earning Microsoft Rewards points in good faith, only to find that the most useful redemption options have disappeared. This has been frustrating not only for me but for many other Microsoft Rewards users in India.

I kindly request that this issue be escalated to the appropriate regional product team. Please consider restocking Amazon Pay and Flipkart Gift Cards or providing an official update or estimated timeline for when these redemption options will return.

Thank you for your time and attention. I look forward to your response.

Answer 1

Hi Aman Kumar,

If a reward is currently unavailable, it means the redemption codes are out of stock. At this time, there is no exact timeframe for replenishment, as restocks are not usually announced in advance. Please know that the rewards team is doing their best to make it available again as soon as possible, though availability cannot be guaranteed. Thank you for your patience and understanding, as staying informed helps set the right expectations.

One common reason for this is high demand. These rewards typically require a lower number of points, making them among the most frequently redeemed options, which causes them to run out quickly. Choosing alternative rewards when available can help you make the most of your points without delay.

Another factor is limited inventory. Only a certain number of these rewards are released within a given period, and once that quota is reached, the reward will be marked out of stock until it is replenished. Checking back periodically is often the best approach, as availability can change without notice.

Lastly, availability may vary by region. Some regions experience higher demand or receive a smaller allocation, which can also result in the out-of-stock message during redemption. Keeping regional differences in mind can help avoid unnecessary disappointment.

I really wish I could assist you directly on this issue. However, the behavior you're experiencing is tied to back‑end systems and service functionality, and unfortunately, we don't have the authority or access required to investigate or make changes at that level or escalate your request.

Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas.

We are sorry for any inconvenience may have caused and thank you for your understanding.