I have problems with Audio in win 11 like no one never see it.

Question

I have problems with Audio in win 11 like no one never see it.

Mimorino 0

i have problems with audio not come out with all jack 3.5 mm. pink jack and green jack ( mic and headphones )

after restarting my pc i playing game and mic and headphone still working last day > and now after that day i turn on my pc and all realteck jack are not work anymore ---rear--- jack at the back not work all mic and headphones not work and if u think why just not put it in on case or ---front--- jack on case = it is not work too so it mean Rear and Front jack all are not work. all the 3.5 jack realteck are not working anymore no sound come out no mic work.. it only usb port work i don't know why

how i fix but not work

i remove all realtek driver and reinstall with motherboard driver audio one and it not work
i test my mic and speckers and it actually work with my orther pc like normal
i go in safemode but in didn't see realtek driver i can only see my use headphone so can't do anything here
i remove all the sound or voice programs or driver's but it still not working

so... now is come to my mind.. is the realtek chipset on motherboard are gone? because is work last night i was playing MHW and today not work all that after turn off pc? all the rear and front jack realtek. it only have small noise like it shocked come out.

Mimorino 0 Reputation points

2026-07-09T11:00:14.15+00:00

alright.... last update guys. it actually brun on the chipset. it alot of dust and i use contact cleaner to clean it up and in gone. GG unlucky moment...
Lucus-V 9,310 Reputation points Microsoft External Staff Moderator

2026-07-10T15:21:24.49+00:00

Hi Mimorino,

I'm sorry to hear that this is hardware issue. Your motherboard needs to be checked by a service center, and I hope that it's repairable.

If you have further questions, please feel free to make a thread.

4 answers

Your answer

Mimorino 0 Reputation points

2026-07-09T11:00:14.15+00:00

alright.... last update guys. it actually brun on the chipset. it alot of dust and i use contact cleaner to clean it up and in gone. GG unlucky moment...
Lucus-V 9,310 Reputation points Microsoft External Staff Moderator

2026-07-10T15:21:24.49+00:00

Hi Mimorino,

I'm sorry to hear that this is hardware issue. Your motherboard needs to be checked by a service center, and I hope that it's repairable.

If you have further questions, please feel free to make a thread.

Answer 1

Lucus-V 9,310 Microsoft External Staff Moderator

Hi Mimorino,

I suggest that you try using DDU (Display Driver Uninstaller) to completely remove Realtek drivers on your system. It is best to run DDU in Safe Mode.

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

After done so and restart your computer, please install the Realtek driver from your motherboard support page.

If you have further information, please feel free to let me know.

Lucus-V 9,310 Reputation points Microsoft External Staff Moderator

2026-07-08T16:14:03.8166667+00:00

Hi Mimorino,

I hope everything is going well on your end. Just wanted to check in and see how things are going for you lately, anything you'd like to share or discuss?
Mimorino 0 Reputation points

2026-07-08T20:09:12.65+00:00

thanks for helping me. but everything is not work is still no sound on speakers and mic is not working too. only jack 3.5 green pink in any rear and front ports. only way to do is reinstall windows. but pc have to work in day time so can't not. now i have to buy usb mic to use mic in usb ports. i don't know why is only work usb port but not work on jack port 3.5 just sad man. just one night after shut down pc and my port jacks not work anymore

Answer 2

Igor Leyko 111.4K Independent Advisor

You are using MSI tool, so please ask MSI support for a clarification.

0 comments

Answer 3

Igor Leyko 111.4K Independent Advisor

Realtek sound card is integrated to motherboard usually.

Please show its properties in Device manager. Show a list of output sound devices.

Please check if Realtek Audio Controller app is installed and its setings.

Mimorino 0 Reputation points

2026-07-04T11:45:08.3266667+00:00

There's only a crackling sound from the microphone; no sound comes out of the speakers, neither from the rear motherboard jacks nor the front of the computer case. only at usb port headphone or mic.

Answer 4

Igor Leyko 111.4K Independent Advisor

Please check if Realtek sound card is listed in Device manager. Each properly installed and properly operating device should be presented in the Device manager regardless of a driver installation.

If your device is absent in Device manager, it is faulty or disabled in BIOS.

Mimorino 0 Reputation points

2026-07-04T10:58:58.9933333+00:00
thank for answering

i didn't have any Realtek sound card on pc only use on jack from motherboard.

in bios is enabled realtek sound.

and in device manager is still see drivers but no sound on speakers or mic with realtek driver same at front panel jack nothing work ( only work with usb headphone )

my headphone are work speaker but no mic because i destroy it broked so i only use phone at a mic at this point ( Virtual Mic driver ) i still don't know how is this happen.