Bitlocker recovery Key

Question

My laptop is on the BitLocker screen. Windows prompted me to reboot my device to update the UEFI, I'm not even sure what it was Windows is updating, but as it's from the notification, I rebooted it, and it ended up at the BitLocker blue screen asking for a recovery key.... Which I do not have, as I am not even aware that BitLocker is enabled. I tried to check my Microsoft account and found that I do have the key for the same device, but from a different ID. I could go on and on, the bottom line is, is there anyone who can help me to fix this? I can't access my file due to that update, the update should had warned me about the effect of the update....

Answer 1

If your drive is encrypted with Bitlocker, the only place the Bitlocker Recovery key is automatically stored is on the associated Microsoft account on the link below, be sure to check any Microsoft account that may have been used on the PC and also any work or school account that may be linked to the PC.

(Note, even if your device does not show on the Microsoft account, the Bitlocker Recovery Key may still be available on this link)

https://account.microsoft.com/devices/recoverykey

Are you able to find the Bitlocker Recovery Key on any account that may have been used or linked to the laptop?

If not, do you have a safe backup of your files, or use a cloud service like OneDrive to sync your files online.