I have been charged $1,108.80 in 2025 and 2026 But dont Know what for

Question

I get an annual Charge 2025 and 2026 of $1,108.80which I dont recognise and dont know what it is for

I am unable to speak to someone or find an appropiate Microsof t department to contact by phone or email

so far I have spent 1 hour trying to find a department that can help me This is shocking service from Microsoft

Eddy Boas

******@gmail.com

Answer 1

Hello Eddy. Thanks for reaching out. My name is Diana. I'm an independent advisor and a Microsoft fan like you.

Kindly note that this community is composed of fellow Microsoft users—we are not Microsoft employees and do not have access to tools or systems to review transactions or account details.

 

For your billing issue, I recommend to directly contact Microsoft support specifically with Accounts and Billing department and I guide you on how to contact them successfully by carefully following the steps below:

1. Go to this link:  https://support.microsoft.com/contactus and sign in your Microsoft account
2. On the "Tell us your problem so we can get you the right help and support" - just type "Billing issue" then search

 3. You will see Recommended Solution, just scroll down until you can see "Contact support"

4. Under "Tell us a little more about your problem", select "Microsoft 365 and Office"
5. For Category select > manage my subscription > then confirm
6. Select Chat with a support agent in your web browser
7. Confirm your account and you should be routed to Microsoft support representative who have the appropriate tools and resources to investigate and assist you further with the billing concern.