Upgrade your plan advert

Simon Gutteridge 61 Reputation points
2026-07-10T16:37:34.3+00:00

How about a nice, clean, simple way of getting rid of this "Upgrade Your Plan" advert?
Or better still, just DON'T BOTHER IN THE FIRST PLACE.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. SD - IA 176.2K Reputation points Independent Advisor
    2026-07-10T17:43:22.28+00:00

    Hi Simon,

    Truly sorry for the experience you are having - Most things have a solution surely but let me verify first.

    I'm going to run through a few steps with you. Some of these are diagnostic — they help me narrow down what's wrong, not fix it outright. So if nothing changes after a step, that's normal and expected, not a dead end. I'll keep going until we've got this resolved.

    Please attach a screenshot first:

    To attach a screenshot, see below:

     

    • Press Windows key + Shift + S together on the keyboard. The screen will dim with overlay. Drag the pointer to take a screenshot.
    • The screenshot will be copied to the clipboard. Please press Ctrl+V in the editor to paste it, then confirm to attach the image.

     

    Alternatively, you can press the PrtScn key on the keyboard, if it exists, to directly copy the Entire screen, which you can paste using CTRL+V.

     

    I look forward to hearing from you to get the results of the troubleshooting.

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