teams meeting issues

Question

I want to join a teams meeting it says i need a work or school account i dont have i just want to sign in as a guest

Answer 1

It’s possible the organizer didn’t set the meeting to allow external or personal account user. This can be their whole organization settings as well.

Paste the meeting link in a browser incognito mode. When promoted to use app, don’t. When prompted to sign in, also don’t. You should be able to get in that way.

Answer 2

Hello @Jeanette Muldoon

I understand that you would like to join a Microsoft Teams meeting as a guest, but Teams is asking you to sign in with a work or school account even though you do not have one.

In many cases, guests can join Teams meetings without a work or school account. However, this behavior can occur when the meeting organizer's settings require authenticated participants, or when a specific organization policy only allows people who sign in with approved accounts. Sometimes it can also happen if the meeting link is being opened from a signed-in Teams application instead of the guest join experience.

To help narrow this down, could you share:

• Are you joining from the Teams desktop app or from a web browser?
• What happens after you click the meeting link? Do you see an option such as "Continue on this browser" or "Join as a guest"?
• Is this a meeting invitation from a company, school, or another organization?

Along the way, I will also share a few simple steps you can try to double‑check what might be happening on your end. 

1/ Open the meeting link in a private or incognito browser window.

This helps avoid existing sign-in information affecting the join process.

Paste the meeting link into the address bar and press Enter.

2/ Contact the meeting organizer if you are still prompted for a work or school account.

If the organizer has configured the meeting to allow only authenticated users, they may need to adjust the meeting settings or invite you through a method that permits guest access.

If the issue still remains after trying all the steps above, please share a screenshot or provide more detailed information. I will check the situation and continue to support you. 

Kind regards, 

---

If the answer is helpful, please click "Yes". If you have extra questions about this answer, please click "Comment".   

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread