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Sree20212021 avatar image
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Sree20212021 asked KyleXu-MSFT commented

intune modern authentication


have managed mobile devices that still use exchange active sync. We need assistance on how we will migrate them to modern authentication.

The device get quarantined from the exchange admin center.

For the blackberry, do you have any documentation related to blackberry devices moving to modern auth?

office-outlook-itprooffice-exchange-online-itprooffice-exchange-server-mailflowoffice-exchange-server-connectivity
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@JustinMicheal-7973
I am writing here to confirm with you any update about this thread now?
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KyleXu-MSFT answered KyleXu-MSFT commented

@JustinMicheal-7973

It seems that blackberry device doesn't supported modern authentication. Because modern authentication enabled for Outlook Mobile by default.
141516-qa-kyle-09-52-03.png


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could you please elaborate in detail please

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@KyleXu-MSFT could you please explain in detail

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From the above article, we can know that modern authentication is enable for Outlook Mobile if you are using Exchange online mailbox. If there exist issue with your device, you may need to confirm with the mobile phone manufacturer.

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