InvalidUserNameOrPassword

Marconi, Tony 1 Reputation point
2021-10-18T21:45:26.213+00:00

We have a log and event manager pulling data from O365. At the top of every hour we are seeing, svc_sharepoint_o365, a Azure AD account. showing an error "InvalidUserNameOrPassword" from our sharepoint site

SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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  1. JoyZ 18,041 Reputation points
    2021-10-19T05:39:59.147+00:00

    @Marconi, Tony ,

    From the error message, make sure the problematic user has correct username or password.

    If the issue still exists, reset password for the specific user in Azure AD admin center to compare the result:

    141574-image.png


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