Lost product key for Microsoft365

Louise Robinson 0 Reputation points
2026-07-16T21:18:47.19+00:00

Msoft365 subscript Jun26 S1.jpgI recently purchased a Microsoft 365 Personal package, see images attached, but have misplaced the product key.

Can you help me please?

Also attached is a copy of proof of purchase from Officeworks.

Msoft365 subscript Jun26 S1.jpgMsoft365 subscrip Jun26 s2.jpg

Receipt new comp Jun26.pdf

Microsoft 365 and Office | Install, redeem, activate | For home | Other
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  1. Estrella721 44,720 Reputation points Independent Advisor
    2026-07-16T22:05:43.5133333+00:00

    Please note that Microsoft Q&A is a user-to-user community, and we are fellow users without access to Microsoft's internal systems or tools to verify, retrieve, or replace product keys.

    Since you still have your proof of purchase, I recommend contacting Officeworks first and explaining the situation. Provide them with your purchase receipt and any other details you have, such as the purchase date and order number. They may be able to help you locate the product key, verify your purchase, or determine whether the key was delivered separately. If needed, they may also be able to coordinate with Microsoft or direct you to the appropriate support channel.

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