l @paylionet.sites to many in my junk folder

Question

l @paylionet.sites to many in my junk folder

carol longley 40

i have been inundated with junk emails from @paylionet.site i get about 100 a day i know they going in my junk but some normal ones go in there as well so i have for search in the junk folder i cannot block @paylionet.site even if i report as phishing they still come any help will do thank you

carol longley 40 Reputation points

2026-08-09T02:29:09.76+00:00

diffrent spam now but i have found how to get rid of them

I go to this site

https://msrc.microsoft.com/report/abuse/submitted

and now get less as soon as i get more then 5 spam junk emails i report them to that site and now they get gone
Hornblower409 12,155 Reputation points

2026-08-09T09:12:48.8766667+00:00

@carol longley said

I go to this site https://msrc.microsoft.com/report/abuse/submitted

That link appears to the confirmation page for a report that has already been submitted.

I assume you started with a choice made at https://msrc.microsoft.com/report/ ? Which one?

3 answers

Your answer

carol longley 40 Reputation points

2026-08-09T02:29:09.76+00:00

diffrent spam now but i have found how to get rid of them

I go to this site

https://msrc.microsoft.com/report/abuse/submitted

and now get less as soon as i get more then 5 spam junk emails i report them to that site and now they get gone
Hornblower409 12,155 Reputation points

2026-08-09T09:12:48.8766667+00:00

@carol longley said

I go to this site https://msrc.microsoft.com/report/abuse/submitted

That link appears to the confirmation page for a report that has already been submitted.

I assume you started with a choice made at https://msrc.microsoft.com/report/ ? Which one?

Answer 1

carol longley 40

@Hornblower409

no offence but all that info we have done .

the info is about useless as a wet paper towel .

YOU WOULD THINK MICROSOFT WOULD DO SOMETHING ABOUT ALL THE JUNK FROM @PAYLIONET.SITE

i cannot forward to Microsoft as they blocked me i expect the amount of junk email i was forwarding to them may be someone else will forward them to Microsoft

Hornblower409 12,155 Reputation points

2026-07-22T04:36:58.3566667+00:00

@carol longley said

the info is about useless as a wet paper towel

There are more concrete steps you can take to help control your Spam Plague. But they require you to do some pretty advanced setup and manually, and regularly, perform a series of steps. Plus the Spammers will always be coming up with something new that you'll have to adapt to.

It's all I can suggest until Microsoft fixes the problem on their end.

Again, this does nothing to stop the Spam from arriving in your Junk folder. It's only some "tricks" you can use to filter out the "known garbage" so you can sift thru what's left for anything you want to keep.

Mass Delete - You build Searches that pick out the known Spam so you can delete it all at once.

See the Answer by "Hornblower409 on Nov 1, 2025 in https://learn.microsoft.com/en-us/answers/questions/5541361/autoworkscoll-com-is-the-latest-abusive-domain-sen?page=2

Run Rule Now on the Junk folder - You can create Rules that go thru your Junk folder and delete any known Spam. But you have to do it run them manually.

See the Answer by "Hornblower409 Apr 18, 2026" in https://learn.microsoft.com/en-us/answers/questions/5863133/junk-phishing-emails-from-ending-in-online-rule-do

Answer 2

Winnie-B 9,930 Microsoft External Staff Moderator

Hi carol longley

I understand how frustrating it can be to receive such a large volume of spam messages every day, especially when you also need to check your Junk folder for legitimate emails.

To help narrow this down further, could you please confirm:

Are the messages all coming from addresses ending in @paylionet.site, or are the domains changing each time?

Based on your description, it sounds like you're using Outlook.com on the web. If all of these messages are coming from the same domain (paylionet.site), please check whether you have already added the domain itself (not just individual email addresses) to your blocked list:

Sign in to Outlook.com
Select Settings > "Mail" > "Junk email".
Under "Blocked senders and domains", add: paylionet.site
Select "Save". Microsoft documentation confirms that Outlook.com allows blocking entire domains, not just individual email addresses.

Also, please note that using "Report phishing" helps Microsoft improve spam filtering, but reporting a message does not automatically block future messages from that sender or domain.

For reference, you can see: Protect yourself from phishing

Please feel free to let me know how it goes. I truly appreciate your time and understanding.

carol longley 40 Reputation points

2026-07-19T06:42:35.6133333+00:00

Hi the web site is ax3625( @paylionet.site) the last part is the part in brackets the first part is always different

I have done all what was suggested and it says opps something when wrong cannot save
Winnie-B 9,930 Reputation points Microsoft External Staff Moderator

2026-07-19T07:12:27.5966667+00:00
Good day carol longley

Thanks for your reply. To help narrow this down, could you please confirm:

1, Are you using a Microsoft personal account (Outlook.com, Hotmail.com, Live.com, MSN.com) or a Microsoft 365 work/school account?

2, Does the same error occur if you:

Open an InPrivate/Incognito browser window.

Sign in to Outlook on the web.

Try adding only paylionet.site (without @) to the blocked domains list.

3, Approximately how many entries are already present in your Blocked senders and domains list? From the screenshot, there appear to be many existing entries.

4, If available, please check whether creating a mail rule to delete messages containing @paylionet.site also fails, or whether only the blocked sender list is affected.

Looking forward to your update.
Winnie-B 9,930 Reputation points Microsoft External Staff Moderator

2026-07-20T06:36:54.6133333+00:00

Hello carol longley, I hope you're well. May I know if you've got any chance to check my reply? If you have any further updates on this issue, please feel free to reach back.
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Anna N 20 Reputation points

2026-07-21T06:17:41.5866667+00:00
I am also experiencing this issue.

Over the last four days I have received up to 126 junk emails from this campaign a day, with several arriving every minute.

These are all from what appears to be the same spam campaign/domain as the original poster, despite the sender addresses changing. I have already:

Reported many messages as phishing.

Submitted abuse reports to Microsoft.

Added the senders to my blocked senders list.

Tried Outlook rules.

Changed my password and checked my sign-in activity.

None of these actions has reduced the volume.

The messages all share the same technical identifiers, suggesting they are part of a single coordinated campaign rather than unrelated spam.

Could this please be escalated to the Outlook.com anti-spam team? At this volume, the Junk folder is becoming unusable for checking legitimate messages that are occasionally filtered there.
Hornblower409 12,155 Reputation points

2026-07-21T12:39:16.37+00:00

@Anna N said

I have already: [done everything possible from the Outlook Client]

If the messages are being delivered directly to your Junk folder - I am sorry. But there is nothing you can do to stop them.

All I can suggest is that you look at the Answer by "Hornblower409 Apr 23, 2026" in https://learn.microsoft.com/en-us/answers/questions/5867493/how-to-solve-receiving-a-huge-number-of-spam-email

That Answer has instructions for how to vote for some Feature Request that would give users more control over their Junk folder and some suggestions for MANUAL processes you can use to pick out and Delete any "known" Spam so you don't have so much to sift thru looking for legitimate emails.

But nothing can stop the Spam from being delivered to your Junk folder.
Anna N 20 Reputation points

2026-07-21T12:49:33.8133333+00:00

It’s honestly bull. If I block a phone number on my phone I never see messages from that number again. It should be the same for an email mailbox.

At any rate, this spam campaign from paylionet is using Microsoft Azure IP addresses, the same emp-Id for every message, the same DKIM signature, and Outlook correctly classifies every message as spam (SCL=9). Microsoft should be doing more to shut it down.

If Outlook already has maximum confidence these are spam, why are hundreds of them still being delivered to the Junk folder every single day?
Hornblower409 12,155 Reputation points

2026-07-21T13:21:32.2966667+00:00

@Anna N said

If I block a phone number on my phone I never see messages from that number again. It should be the same for an email mailbox. If Outlook already has maximum confidence these are spam, why are hundreds of them still being delivered to the Junk folder every single day?

We all agree with you. But for some reason Microsoft decided that New Outlook and Outlook Web would not auto run Rules on mail delivered directly to the Junk folder (i.e. already marked as Spam). And that "Block" only means send to Junk with no other options like "Refuse" or "Bounce" to actually prevent delivery of any kind.

All I can suggest is Vote for these Feature Request so Microsoft knows we want this fixed:
(You must "Sign In" at the top right of the Feedback page before you can vote).

Truly blocking a sender
https://feedbackportal.microsoft.com/feedback/idea/fcafdbe4-a053-f011-95f3-7c1e5299279a

Run Rules Automatically on mail delivered to the Junk Folder
https://feedbackportal.microsoft.com/feedback/idea/7b8da674-f259-f111-89e7-7c1e52b8a25f

At any rate, this spam campaign is using Microsoft Azure IP addresses ... Microsoft should be doing more to shut it down.

You can try reporting to MSRC
https://msrc.microsoft.com/report/
Anna N 20 Reputation points

2026-07-21T23:41:16.2033333+00:00

Thanks, Hornblower, I have already reported the campaign information, technical details, and IP addresses to MSRC on 7/7/26 with no response or resolution as yet.

Thanks for the links to the feature requests - I have voted.
carol longley 40 Reputation points

2026-07-22T02:44:16.6866667+00:00

good luck with that as i have reported to msrc but also had no report .

but thank you any way
Winnie-B 9,930 Reputation points Microsoft External Staff Moderator

2026-07-22T04:59:32.37+00:00

Hi Anna N

Thank you for reaching out.

I appreciate you taking the time to vote on the feature requests. Hopefully, both the MSRC review and community feedback will help drive improvements in the future. Thanks for your understanding.

Have a good day!
Winnie-B 9,930 Reputation points Microsoft External Staff Moderator

2026-07-22T04:59:53.03+00:00

Hi carol longley

Thank you for taking the time to share your experience and feedback. I appreciate your patience, and I wish you the best in getting the matter resolved. Thanks again for your understanding. Take care.
carol longley 40 Reputation points

2026-07-22T06:00:08.0066667+00:00

Ye another generic reply from Microsoft External Staff • Moderator
Anna N 20 Reputation points

2026-07-22T06:25:01.8233333+00:00

@carol longley as though this spam campaign is not causing us (and countless others) IMMENSE stress. I have no patience or understanding left. This needs to be escalated and Microsoft need to do more!!!
carol longley 40 Reputation points

2026-07-22T08:05:11.1333333+00:00

Exactly
Anna N 20 Reputation points

2026-07-30T22:28:55.1633333+00:00

Hey @carol longley how are you going with this? I'm still receiving 80-120 emails a day from this spam campaign. I had a ridiculous live chat with Outlook support yesterday and the person told me that for consumer accounts, Outlook can't create a direct investigation or escalate it with the anti-spam team!!!!!!!!

I have a work around - you still have to run the rule manually on the Junk folder from a PC, but it gets rid of all of this spam campaign's emails. Create a rule selecting "message header includes" and type 28018 in the box, then in the box underneath click on "delete" and save the rule. I've been running the rule several times a day to clear the dozens that appear in the hours since I last ran it. It's definitely not a perfect solution (Microsoft just needs to shut this campaign down or do better with their "block" feature!!!!!!!!!) but it helps in the mean time.
carol longley 40 Reputation points

2026-07-30T23:04:24.7233333+00:00

Hi Anna

I have finally stopped them as I sent them to Microsoft asked them to stop them and explained to them as getting up to 100+ a day

And they stopped that was the paylionet.site

But now getting quite a few from a diffrent one so I think il be sending them to Microsoft
Anna N 20 Reputation points

2026-07-30T23:15:08.9333333+00:00

Yes, mine aren't coming from paylionet.site any more - many of them have no sender, or [sender] as the address. But they're the same spam campaign with the same emp-Id: 28018 in the header from the message source info.

Answer 3

Hornblower409 12,155

@carol longley said

junk emails from @paylionet.site ... they going in my junk but some normal ones go in there as well so i have for search in the junk folder ... even if i report as phishing they still come

Not the answer you want to hear, but you can't stop them. All I can suggest is that you look at the Answer by "Hornblower409 Apr 23, 2026" in
https://learn.microsoft.com/en-us/answers/questions/5867493/how-to-solve-receiving-a-huge-number-of-spam-email

That Answer has instructions for how to vote for some Feature Request that would give users more control over their Junk folder and some suggestions for MANUAL processes you can use to pick out and Delete any "known" Spam so you don't have so much to sift thru looking for legitimate emails.

carol longley 40 Reputation points

2026-07-20T08:26:08.5433333+00:00

Hi no your suggestion did not work so far today I have had 85 from them

I know they go in my junk but I have to go through them as new emails ie like hospital appointment go in my junk .

It's a pain in the backside .
Hornblower409 12,155 Reputation points

2026-07-20T12:06:43.16+00:00

@carol longley said

your suggestion did not work so far today I have had 85 from them

I'm not sure I understand. I specifically stated "you can't stop them". The Answer I referenced is only about ways you can manually try and remove some "known Spam" from the Junk folder after they arrive. There is no way to stop them from being delivered to your Junk Folder.

I know they go in my junk but I have to go through them as new emails ie like hospital appointment go in my junk .

For anything in Junk that should not be there, right-click and choose Report -> Report not junk. This should help keep future messages from that Sender from going to Junk.