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I always have to click that link twice:
https://learn.microsoft.com/en-us/credentials/support/help
First attempt 'No access'.
Second attempt:
Still Have Not Received AI SkillsFest Voucher
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 48%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Azmi
5
Reputation points
Hello! I registered to participate in the Microsoft AI SkillsFest & completed the playlist from the chosen topics, and submitted my claim form for the voucher. It is now July 18, 2026 and I still have not received the free voucher for the exam in my email. I wanted to get in touch and thought to post my question here. Please let me know what happened. Thank you for you help, time, and consideration.
Community Center | Not monitored
2 answers
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Gérard Oomens 129.2K Reputation points Volunteer Moderator2026-07-27T19:24:54.9+00:00 -
Gérard Oomens 129.2K Reputation points Volunteer Moderator
2026-07-18T09:17:20.0133333+00:00 Follow the blog and the comments over there:
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 5%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sidney 0 Reputation points2026-07-27T18:38:39.51+00:00 Hello, I am having this exact problem however it says I don't have access to the support form and the user tagged in the previous answer no longer is available. Please advise. Thanks!
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