microsoft rewards not working

Hope Xavier 0 Reputation points
2026-07-18T12:47:48.61+00:00

I literally had more than enough points in Microsoft rewards and I redeemed a 1000 robux roblox gift card and it said something like something went wrong and when I went back to home, my point balance got charged but I got no gift card. So pls either give me back my points or send me the gift card, thank you.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.


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  1. Van S 24,350 Reputation points Independent Advisor
    2026-07-18T13:27:46.17+00:00

    Hi, I am Van. I'll be glad to assist you today.

    I’m sorry to hear you’re experiencing issues with your rewards account. I understand how frustrating that can be. Unfortunately, as community forum members, we can’t verify accounts directly.

    Please try checking your order history to see if the gift code you claimed is listed. https://rewards.bing.com/redeem/orderhistory

    If it is not in the list, I recommend submitting a report via the link below so that the rewards team can review your account in detail and assist in resolving the issue.

    https://rewards.bing.com/support

    Please feel free to reach out if you require any further assistance. I'm here to help.

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