Stop Code Page_Fault_In_Nonpaged_Area (0x50) and IRQL not less or equal and cannot update Windows through updater

Question

Stop Code Page_Fault_In_Nonpaged_Area (0x50) and IRQL not less or equal and cannot update Windows through updater

Goodsbe 0

I have a Asus FX706HC laptop that is about 4 years old. I am all of a sudden getting these errors Stop Code Page_Fault_In_Nonpaged_Area (0x50) and IRQL not less or equal. The computer reboots and comes back up into Windows normally. I also cannot update Windows through updater. The latest July security patch will not install and gives error code 0x80240035. I have run memtest86 and have no issues with the RAM. I have also completed wiped the computer and reinstalled from a Microsoft image via USB.

I have Windows 11 Home 25H2.

When I run DISM /Online /Cleanup-Image /RestoreHealth I get error code 87 or error code 2. Depending on whether I point to a mounted image file.

Any ideas to try?

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2 answers

Your answer

Answer 1

Goodsbe 0

Here is the msinfo.exe screenshot.

Also, Screenshot 2026-07-20 015353

Also here is the minidump file https://drive.google.com/file/d/1lDjB7XptUPHxV0Lkk1R2EAg5qlwyBgZO/view?usp=drive_link

0 comments

Answer 2

Ivan B 120K Independent Advisor

Hi ,

Search for msinfo32.exe in the search bar, take a screenshot, and post it here so we can see the correct laptop model or desktop configuration.

Access the c:\windows\minidump folder, copy the files to your desktop, then upload them to OneDrive or Google Drive and post the link here for analysis.

Thanks

Goodsbe 0 Reputation points

2026-07-20T03:02:46.05+00:00

Also here is the minidump file https://drive.google.com/file/d/1lDjB7XptUPHxV0Lkk1R2EAg5qlwyBgZO/view?usp=drive_link
Ivan B 120K Reputation points Independent Advisor

2026-07-20T05:43:21.02+00:00

Hi,

The Google Drive link is requesting access. If possible, please fix it and let me know here.

Thanks.
Goodsbe 0 Reputation points

2026-07-20T11:51:54.8833333+00:00

I made the Google Drive link unrestricted. Try it now. Thanks.
Ivan B 120K Reputation points Independent Advisor

2026-07-20T12:30:07.54+00:00

Hi,

Do you have Bitdefender antivirus installed?

Thanks.
Goodsbe 0 Reputation points

2026-07-20T14:10:07.7566667+00:00

Yes I installed Bitdefender but it was crashing before I installed it.
Ivan B 120K Reputation points Independent Advisor

2026-07-20T14:20:51.8+00:00

Hi,

The minidump indicates that the BSOD failure is caused by Bitdefender; issues with the Bitdefender system likely occur during the process.

Thanks.
Goodsbe 0 Reputation points

2026-07-20T18:58:34.67+00:00

I will uninstall Bitdefender and report back if the crashes continue.
Ivan B 120K Reputation points Independent Advisor

2026-07-20T20:40:12.4366667+00:00

Hi,

I understand. After uninstalling Bitdefender, I also recommend performing this process: open the Command Prompt (as adm) and run the commands sfc /scannow and dism /online /cleanup-image /restorehealth, wait for the process to finish, and restart the computer.

Please keep me updated on whether this improves the situation or resolves the problem.

Thanks.
Goodsbe 0 Reputation points

2026-07-21T02:52:56.1766667+00:00

I uninstalled Bitdefender and all its components and rebooted.

I ran sfc /scannow and it completed and displayed that windows resource protection did not find any integrity violations.

I ran dism /online /cleanup-image /restorehealth and it completed at 100%. It displayed "The operation completed successfully". It took about 25 minutes to complete and moved very slowly between 60% and 72%.

I got two new crashes after the above were completed.

minidump a

https://drive.google.com/file/d/1gm4RuYUv_cpXM2CGOYIYU7iRF51BS-m6/view?usp=drive_link

minidump b

https://drive.google.com/file/d/1-TDGKJ3As6dBHkp2wYt9Yarux31hKx_M/view?usp=drive_link
Goodsbe 0 Reputation points

2026-07-21T02:59:22.4666667+00:00

One more crash minidump c

https://drive.google.com/file/d/1FgeQZexVsH-HarmJZpSVh6rZSCGK-GsE/view?usp=sharing
Ivan B 120K Reputation points Independent Advisor

2026-07-21T10:52:35.1433333+00:00

Hi,

The minidump files show various errors related to services. Does this BSOD issue occur only with Windows updates?

Thanks.
Goodsbe 0 Reputation points

2026-07-21T11:35:39.7166667+00:00

The crashes have occurred when performing windows update and when using Microsoft Edge browser.
Ivan B 120K Reputation points Independent Advisor

2026-07-21T12:16:13.31+00:00
Hi,

The issue involves kernel errors and Windows VSS service errors.

I recommend updating the BIOS and the drivers for the iGPU and dGPU, as well as the chipset.

Keep in mind that while a BIOS update is recommended, it does carry risks. If the process is interrupted, your laptop might fail to boot. Therefore, if you lack experience with hardware and software, I suggest skipping this step—even though it is highly recommended.

To update the BIOS, you must first disable BitLocker. To do this, open the Command Prompt (as administrator), run the command manage-bde -off C:, wait for the decryption process to finish, and restart your computer.

After that, you can download the BIOS from the link below:

https://www.asus.com/supportonly/fx706hc/helpdesk_bios/

How to perform the BIOS update procedure: https://www.asus.com/support/faq/1008276/

After updating the BIOS, I recommend using DDU.

https://www.wagnardsoft.com/forums/viewtopic.php?t=5582

Note: DDU is a third-party application used to completely uninstall and reinstall GPU drivers.

After downloading, extract DDU to a folder.

Run the "Display Driver Uninstaller.exe" application, select the "Device type" tab, and choose "GPU". After uninstalling the GPU driver, ensure you select the option to uninstall for "All GPUs".

Click the first option, "Clean and restart," and wait for the process to complete. 4. After running DDU and installing the driver: https://www.asus.com/supportonly/fx706hc/helpdesk_download/

Intel(R) Chipset Software

Version V10.1.34.10

4.25 MB

2022/02/10

SHA-256：3B7F14E0071E57273CDB598797D18CC5DEE5C417C8BD2BACE46091F2900F235B

Severity:

Intel I2C Driver

Version V30.100.2129.8

4.24 MB

2022/02/10

SHA-256：AD3DBA3AE3B224F30537645F8787194E969D0073620F8BEA98B9BDE13DE28CFB

Severity:

Intel HID Event Filter Driver

Version V2.2.1.386

4.22 MB

2022/02/10

SHA-256：B6225E5C16238479B57516A646B15AE92325AE355205CA6D1C8A8EEC3410EE8A

Severity:

Intel GPIO Driver

Version V30.100.2129.8

4.23MB

2022/02/10

SHA-256：AF3A0D463AD364348FE3DB7A13798FBCA7DD48FE1E8E64628CB14BDFCC396270

Severity:

Intel Gaussian and Neural Accelerator (GNA) Driver

Version V02.00.00.1097

4.43MB

2021/11/03

SHA-256：7E0CA378CA6C0310EBE71B442BE45D72D84E35173FB409D9B998959C57F46DFE

Severity:

Intel Dynamic Tuning Technology Driver

Version V8.7.10700.22502

7.75MB

2022/02/10

SHA-256：AC782881B21B3F65AC2107B9B3E98530C8594E344541D485D1F10B8A05628F46

Severity:

Intel Converged Security and Management Engine Driver

Version V2120.100.0.1085

28.35MB

2022/02/10

SHA-256：B9D848E79A7EAE544A3C58E866FBB2A978AFE333C3181CD9B3044858527326C9

Severity:

Intel(R) SST

Version V10.29.00.8467

65.91MB

2023/04/12

SHA-256：52983CBE1573E90CDAE7ED741D2154457991478557D59992CB5C901EA5131131

Severity:

Audio Driver

Version V6.0.9427.1

22.07 MB

2022/12/15

SHA-256：A4E367795F9FE6F4EC6116F8FAD8BE9F3499A72B9F5EE3615F7925CC13C04D35

Severity:

wireless radio control driver

Version V1.0.0.14

4.23MB

2021/10/18

SHA-256：4A3B81101A5345B071ECB459D3377E116C18CD083C077FAF2186A42A5571BF3F

RefreshRateService

Version V2.0.8

4.6MB

2021/07/08

SHA-256：E71E8148348A653361619730904510DD1E2AC3562D7EB159FFA7BC2FE8421BDB

DTS Ultra ISST Component Driver

Version V1.10.3.0

7.43MB

2022/03/16

SHA-256：8483045AFE8291E423B434CD5EA6022482E16FFABA813A2C6105CEA690FE38BF

Intel graphics driver

Version V31.0.101.5333

341.94MB

2024/05/22

SHA-256 :A77F30AAF4544415E68572B63D3F2F693D993DE5C8F6FD102CBAB98920D7B910

Severity:

Recommended

Nvidia: https://www.nvidia.com/en-us/drivers/details/274188/

Open the Command Prompt (adm) and run the following commands: sfc /scannow and dism /online /cleanup-image /restorehealth. Wait for the process to complete and restart your computer.

Next, perform a clean boot, and I recommend uninstalling any applications you do not use.

https://support.microsoft.com/en-us/topic/how-to-execute-a-simple-boot-start-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Run a 24-hour test to verify that everything is working correctly.

Note: This is a non-Microsoft website. The page appears to provide accurate and safe information. Watch out for advertisements on the site that may promote products frequently classified as PUPs (Potentially Unwanted Programs). Thoroughly research any product advertised on the site before deciding to download and install it.

Let me know here whether it worked or not.

Thanks
Goodsbe 0 Reputation points

2026-07-21T19:27:07.1066667+00:00

Is it best to run the graphics driver uninstalled and new driver in safe mode? I am worried about a crash during removal or installation. I have never had a crash in safe mode or while running memtest86.
Ivan B 120K Reputation points Independent Advisor

2026-07-22T01:29:06.3366667+00:00

Hi,

Running it in Safe Mode is recommended to ensure it doesn't freeze during the process.

Thanks.
Goodsbe 0 Reputation points

2026-07-22T11:40:34.4333333+00:00

My bios was already upgraded to version 316.

I uninstalled all GPU drivers using the DDU tool.

I installed all drivers as instructed.

I ran the sfc and dism commands and they both completed without issue.

I received a crash though after just pulling up Edge and another in Chrome. The Chrome crash didn't make it to 100% so the dump file was not created.

Dump file while just pulling up Edge:

https://drive.google.com/file/d/1sUuBwQHOkm26PLD624GYzW_5kDDAWguh/view?usp=sharing
Ivan B 120K Reputation points Independent Advisor

2026-07-22T15:14:39.49+00:00

Hi,

A ReadyBoost failure occurred; it is possible that your SSD or RAM modules are experiencing issues. If possible, please run a memory diagnostic.

Press Windows + R, type mdsched.exe, and press Enter. Choose the option "Restart now and check for problems."

If no memory issues are found, open the Command Prompt (as adm) and run the command: chkdsk C: /f /r . Then, restart your PC to check for issues with the C: drive.

Let me know the results.

Thanks.
Goodsbe 0 Reputation points

2026-07-22T19:28:17.72+00:00

Does the chkdsk C: /f /r scan the SSD? I had suspected the SSD originally. CrystalDiskInfo reports no issues with the SSD and is at 96% health.
Ivan B 120K Reputation points Independent Advisor

2026-07-22T21:26:28.4133333+00:00

Hi,

In this case, chkdsk checks the C: drive partition for errors. You could run the command; it is possible the SSD is failing. Do you have only one SSD drive?

Thanks.
Goodsbe 0 Reputation points

2026-07-23T01:31:28.54+00:00

I have the original Intel NVME it came with and a Micron 2300 in it right now. Crashes were happening with both NVMe’s.
Goodsbe 0 Reputation points

2026-07-23T03:32:32.2066667+00:00

The memory test passed.

choral was run but it is still crashing. I couldn’t get a log file since the black crash screen never got to 100% both times it did it. Any more ideas to try?
Goodsbe 0 Reputation points

2026-07-23T03:33:19.11+00:00

Just a note. I have two sticks of 32GB of Crucial memory in the laptop.
Ivan B 120K Reputation points Independent Advisor

2026-07-23T05:16:12.46+00:00

Hi,

Just to be sure: did you perform a clean reinstallation of Windows and test to see if the problem persists? I ask because you mentioned testing with another NVMe drive and the issue still occurred.

Did you clone the Windows installation, or did you perform a clean install on two different SSDs and the problems persisted?

I'm trying to troubleshoot the issue.

Thanks.
Ivan B 120K Reputation points Independent Advisor

2026-07-23T05:17:55.59+00:00

Hi,

If possible, test the RAM modules one stick at a time. Remove one module and test using only the other to see if the problem persists. If the issue remains, test the other module; by swapping the sticks, you can determine whether the problem lies with the memory modules themselves or with the motherboard's memory slots.

Thanks.
Goodsbe 0 Reputation points

2026-07-24T00:20:02.35+00:00

I put both memory modules into DIMM0 memory slot. Memory module A caused 2 crashes. Memory module A was originally in DIMM1 memory slot. Memory module B has not crashed for 5 hours straight so I think that may be it.

I noticed the CPU temperature is getting up to 95 C during stress testing. The fans were blown out and are operating. Should I re-heat past the CPU/GPU?
Ivan B 120K Reputation points Independent Advisor

2026-07-24T03:27:39.29+00:00

Hi,

Yes, that is possible; that is why I suggested testing the modules one stick at a time. It is possible that DIMM 0 is faulty, but try swapping the memory sticks into DIMM 1 to confirm whether the issue lies with the memory modules themselves or with the DIMM 0 and DIMM 1 slots.

Regarding the heat, laptops do tend to get hot, especially during heavy use. However, since it is a laptop, the thermal paste might be worn out; if you have experience, replacing the thermal paste would be a good idea. Also, check to ensure the laptop's air vents aren't obstructed. If you don't have experience with this, do not attempt the procedure yourself—consult an authorized service center instead.

Thanks.