How to fix your pc has to restart the it says .srt or kmode exeption and stuff

Allen Jabbo1 0 Reputation points
2026-07-21T05:42:32.9933333+00:00

How to fix your pc has to restart the it says .srt or kmode exeption and stuff

Windows for home | Windows 11 | Performance and system failures
0 comments No comments

2 answers

Sort by: Most helpful
  1. Horace Wiggins 525 Reputation points
    2026-07-24T12:38:19.65+00:00

    Provide more details of what you want to do. Why do you need to repair your computer?

    https://fileinfo.com/extension/srt

    Was this answer helpful?

    0 comments No comments

  2. DaveM121 914.7K Reputation points Independent Advisor
    2026-07-21T06:17:02.06+00:00

    Are you able to get into Windows on your PC?

    1

    If you are able to get into Windows:

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Please do not upload a very large Memory.dmp file.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so I can take a look for you.

    2

    If you are unable to get into Windows.

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Please try each option one at a time, then see if Windows will boot up correctly.

    1

    If there is an option to uninstall the latest update, that may be the best option.

    2.

    Go to Troubleshoot - Advanced Option - System Restore

    Check to see if you have a restore point you can go back to

    Was this answer helpful?


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.