No Sound on a Acer kb272 monitor

Question

No Sound on a ACER kb272 monitor ,how do i turn on /

Answer 1

Hi Alvin Anderson,

Before troubleshooting Windows audio settings further, it would be helpful to confirm the exact Acer KB272 model. Some KB272 monitor variants do not include built-in speakers, in which case no sound will play directly from the monitor regardless of the Windows sound configuration.

Please check the label on the back of the monitor and share the full model number as suggested by the Independent Advisor. If the monitor does support audio, make sure:

1. The monitor is connected through HDMI.
2. The monitor (or HDMI audio device) is selected as the current output device in Settings > System > Sound.
3. The monitor's on-screen menu shows that volume is enabled and not muted.

Once you provide the exact model number, the community can help determine whether the issue is related to the monitor's hardware capabilities or its audio configuration.

Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

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Answer 2

Hello,

Sorry I cannot give you a definite answer yet as I need more information and clarification.

Are you hoping to use the built in speakers? If so, if you tell me the full model number from the sticker on the back (for example, KB272 HBI, KB272 EBI, KB272 G0bi, etc.), I can confirm whether your specific monitor has built in speakers, not all of them do.

However, if your already connected a speaker via the 3mm port on the monitor and it still doesn't work, is the monitor connected via HDMI on both sides (monitor and laptop sides)?

If so,

Can you share with me two screenshots, please?

1. Go to Device Manager > Display Adapters, I would like to see what's listed.
2. Please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up.

Thanks!