Microsoft Docx doesn't export to PDF, third party options also fail to work properly

Ronan Bakker 0 Reputation points
2026-07-22T00:01:15.8133333+00:00

Hi,

I am trying to convert a simple Word-Document containing this unicode letter "•" and the font 'Amasis MT Pro Black' and both don't get recognized (!). It's even more shocking than Excel not exporting properly. It seems like the whole Office is broken or at least the "save as" functionality (when wanting to change to another format, because of compatibility issues).

I really need these fonts for my online business and showing a dot as Å is very unprofessional for a paid app.

How to replicate: simply try to save a Word as PDF (still a preferred format even though it's hackable).
How to do simple marketing tasks like designing a homestyle when PDF is failing?
I am going over to Inkscape even though they have buttons as large as a few pixels.

EDIT

MS Print to PDF is the only workable option. Please think about removing / decluttering the "save as" wizards to avoid misclicking

Microsoft 365 and Office | Word | Other | Windows
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  1. Charles Kenyon 169.6K Reputation points Volunteer Moderator
    2026-07-22T04:02:11.46+00:00

    This is a user-to-user support forum.

    Microsoft is not hearing about your problems from what you post here. You are discussing a problem with your fellow users here. We can give good advice about how to work with Word as it is and give suggestions for making it work properly.

    Designers and their supervisors do see feedback. (You will almost certainly not get a direct response to that feedback but they do see it.)

    Here is more about that:

    https://answers.microsoft.com/en-us/msoffice/forum/all/giving-feedback-on-microsoft-word-or-other/8df81a9b-84aa-46ef-bf88-24fb7fec96ba

    I suggest using the public feedback portal so other users can see your feedback, comment and vote. If you want, you can post the URL of your feedback with your question here to lead others with the same problem to your feedback. Be the “squeaky wheel” that gets fixed!

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