while exporting video the file is currpoted

Question

post editing the video and adding effects and captions when we click on export it takes to much time . however post download the video gets stuck at one of the frames and flickers and post that doesn't move to another frame . the entire effort of making a edit goes wasted

Answer 1

Hello Prashant Sharma,

From what you described, I understand that exporting your edited video from Clipchamp takes a long time, and the downloaded video freezes and flickers on one frame instead of playing normally. This can happen when Clipchamp has difficulty processing a heavily edited project or one of the original media files during export.

I recommend trying the steps below:

Duplicate the project first so the original remains untouched.

1. Restart Clipchamp, then try exporting through the latest version of Microsoft Edge or Chrome. Keep the Clipchamp tab open, and close other tabs and applications during the export.
2. If you use a personal Clipchamp account, open Settings > Export, turn off Hardware Acceleration, restart Clipchamp, and export again. Also install any available Windows and graphics-driver updates.
3. Check where the exported video freezes. Convert the source clip used around that point to MP4, replace the original clip in the duplicated project, and retry. A faulty source file can repeatedly break the export at the same position.

As a workaround, split a duplicated project into two or three shorter sections, export each section separately, and combine the exported MP4 files in a new Clipchamp project.

Before clearing any browser cache, keep copies of all original media files because Clipchamp may ask you to locate them again.

Please let me know how it goes after trying these steps, and I'll be glad to continue looking into it with you.

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