cant connect sony Over-Ear by bluetooth. please help me

Romi Dror 0 Reputation points
2026-07-22T20:42:56.8466667+00:00

cant connect sony Over-Ear by bluetooth. please help me

Windows for home | Other | Devices and drivers
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  1. Hendrix-V 17,180 Reputation points Microsoft External Staff Moderator
    2026-07-24T08:05:40.8466667+00:00

    Hi Romi Dror,

    If your Sony over-ear headphones are not connecting through Bluetooth, the issue is often related to pairing mode, a stored Bluetooth connection, or the Bluetooth driver. Similar Bluetooth connection issues can often be resolved by refreshing the Bluetooth connection and reinstalling the Bluetooth driver.

    Please try these steps:

    1. Make sure the headphones are in pairing mode and are not currently connected to another device (such as a phone or tablet).
    2. Go to Settings > Bluetooth & devices, remove the Sony headphones if they appear in the device list, then restart your PC.
    3. Open Device Manager, expand Bluetooth, right-click your Bluetooth adapter, and select Uninstall device. Restart the PC to reinstall the driver automatically.
    4. Run the Bluetooth Troubleshooter from Settings > System > Troubleshoot > Other troubleshooters > Bluetooth.
    5. Check your PC manufacturer's website for the latest Bluetooth driver and install any available updates.

    If the issue persists, please share the exact Sony headphone model and your Windows version (Windows 10 or Windows 11), and the community can provide more targeted guidance.

    Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. Ferdinand Nanalig 32,040 Reputation points Independent Advisor
    2026-07-22T21:17:54.0366667+00:00

    Hi! Let me help you.

    Were you able to connect these earbuds before?

    May I please know the make and model of your laptop?

    Thanks!

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