Account got blocked and forgot my recovery email

Essa Adeem 0 Reputation points
2026-07-22T22:09:46.51+00:00

Probably a really common issue but Account got blocked and i forgot my recovery email

Outlook | Web | Outlook.com | Account management, security, and privacy
0 comments No comments

1 answer

Sort by: Most helpful
  1. Jeronimo Fuerte 44,575 Reputation points Independent Advisor
    2026-07-22T22:49:13.09+00:00

    I'm sorry you're having trouble accessing your email. If the account is blocked, you need to first attempt to use the Microsoft sign-in helper:
    https://support.microsoft.com/accounts-billing/manage/microsoft-account-sign-in-helper

    If this doesn't work, but you have a message that says the account is blocked, then you need to use a reinstatement form:
    https://www.microsoft.com/digitalsafety/account-reinstatement
    To regain access to a Microsoft account without being able to verify with your registered contact methods, you'll need to fill out the account recovery form. You can submit this form twice a day until you regain access to your account:

    Visit the following link to get help on how to fill out the Microsoft account recovery form successfully:

    https://support.microsoft.com/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    Was this answer helpful?


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.