Managing personal Outlook.com account settings, security, and privacy
I'm sorry you're having trouble accessing your email. If the account is blocked, you need to first attempt to use the Microsoft sign-in helper:
https://support.microsoft.com/accounts-billing/manage/microsoft-account-sign-in-helper
If this doesn't work, but you have a message that says the account is blocked, then you need to use a reinstatement form:
https://www.microsoft.com/digitalsafety/account-reinstatement
To regain access to a Microsoft account without being able to verify with your registered contact methods, you'll need to fill out the account recovery form. You can submit this form twice a day until you regain access to your account:
Visit the following link to get help on how to fill out the Microsoft account recovery form successfully: