Quota Request Verification Link Blocked

Question

Quota Request Verification Link Blocked

SummerShen-4691 0

Hello Azure Support Team,

I am applying for Azure OpenAI quota, but the email verification link sent by the system cannot be opened. Every verification link I receive leads to the same error:

failed with https://verifyemail.microsoft.com/v1.0/tokenverification/verify?token=tz7yK-0JyjLOVIvPYzOuf-3BHI5e8mxnEHSy4bXmHO8

The request is blocked.

20260723T021420Z-15c498f8f75jhvrshC1CO1k0c40000001hc000000000132g

All attempts result in the same “The request is blocked” message, which indicates the request is being rejected by Microsoft Front Door before reaching the verification service.

I have already tried:

Resending the verification email multiple times

Using different browsers

Using different networks and regions

Ensuring the token is fresh (clicked within minutes after receiving)

None of these resolved the issue.

It appears that the verification token or the verification workflow for my quota request may have been locked or invalidated by the system.

Request

Could you please help manually verify my email or reset the verification process for my Azure OpenAI quota request?

If needed, I can provide:

Tenant ID

Subscription ID

7575ef68-08c1-4899-a034-df0f1289676d

ed87cfc7-5d5b-4de2-bc73-8f3586959d54

88f9eeb3-6813-4bd3-bd81-4ca60ac1f60c

b36eaf90-8030-4b63-9cda-b477b951e8cc

The exact quota request ID 150000 for gpt-4.1-mini / text-embedding-3-small / text-embedding-ada-002

The email address used for verification ******@comm100.com

Thank you for your assistance.

Impact

I am currently unable to complete the Azure OpenAI quota request process because the verification step is blocked, preventing further progress.

SRILAKSHMI C 19,730 Reputation points Microsoft External Staff Moderator

2026-07-23T12:25:22.04+00:00
Hello @SummerShen-4691

Thank you for reaching out to Microsoft Q&A.

Based on the information you've shared, it appears that you're unable to complete the Azure OpenAI quota request because the email verification link redirects to "The request is blocked."

Since you've already confirmed that you've:

Resent the verification email multiple times,

Used different browsers,

Tried different networks and regions, and

Clicked the verification link immediately after receiving it,

the issue does not appear to be related to your local environment.

From the available Microsoft documentation, the official guidance for quota requests focuses on the quota request process and access verification. While there isn't a documented troubleshooting workflow for the specific "verifyemail.microsoft.com – The request is blocked" error, we recommend verifying the following:

1. Ensure Microsoft verification emails are not being filtered

Please add the following email addresses to your organization's safe sender list to ensure verification and gating emails are delivered correctly:

maccount@microsoft.com

csgate@microsoft.com

Although you're receiving the email, this helps rule out any email security policies that may interfere with the verification workflow.

2. Resubmit the quota request

If the verification process remains blocked, submit a new quota increase request through the official Azure OpenAI quota request form. This will generate a new verification workflow.

3. Check the quota request status in Azure AI Foundry

You can also verify the status of your quota request by navigating to Azure AI Foundry Portal → Management → Quota

From there, select the appropriate subscription, model, and region to review the current request status or determine whether the request has been denied for capacity or eligibility reasons.

Regarding manual verification or resetting the verification link

Based on the available Microsoft documentation, there is no documented mechanism for Azure Support to manually verify an email address or reset the verification token for Azure OpenAI quota requests. The approval and verification process is managed by the Azure OpenAI access and quota workflow, and support teams cannot manually bypass or accelerate this process.

Since you've already completed the recommended troubleshooting

Because you've already:

Used multiple browsers,

Tested different networks,

Requested fresh verification emails,

Clicked the links immediately after receiving them,

and the verification page consistently returns "The request is blocked," this appears to be an issue with the email verification service/workflow rather than the quota request itself.

Please refer this

Azure AI Foundry / Azure OpenAI quotas & limits (quota request flow + regional capacity visibility): https://learn.microsoft.com/azure/foundry/openai/quotas-limits

Manage quota (Foundry portal quota workflow; quota request form link): https://learn.microsoft.com/azure/foundry-classic/openai/how-to/quota

Quota increase request form: https://aka.ms/oai/stuquotarequest

I Hope this helps. Do let me know if you have any further queries.

Thank you!
SRILAKSHMI C 19,730 Reputation points Microsoft External Staff Moderator

2026-07-29T06:36:59.11+00:00

Hi @SummerShen-4691

Did you get any chance to review the above response. Do let me know if you have any further queries.

Thank you!

1 answer

Your answer

SRILAKSHMI C 19,730 Reputation points Microsoft External Staff Moderator

2026-07-29T06:36:59.11+00:00

Hi @SummerShen-4691

Did you get any chance to review the above response. Do let me know if you have any further queries.

Thank you!

Answer 1

hi SummerShen-4691 & thx for sharing urs issue here at Q&A portal,

fact that every verification link fails immediately with "The request is blocked" after trying different browsers, networks, and fresh tokens suggests this isn't a client-side issue. If the request is being rejected before reaching the verification service, resending the email won't resolve it. There isn't a customer-facing way to manually complete or bypass the email verification for Azure OpenAI quota requests. The verification workflow is managed by Microsoft, so if it's consistently failing, the Azure OpenAI/Foundry team will need to investigate. I'd recommend opening a support case and providing

The affected subscription ID(s). The quota request ID. The email address used for verification. The exact UTC timestamp of a recent failed verification. The request ID shown on the error page (20260723T021420Z-15c498f8f75jhvrshC1CO1k0c40000001hc000000000132g).

Ask them to verify whether the email verification workflow or Front Door policy is incorrectly blocking the verification request and, if necessary, reset the verification process. There isn't a documented self-service method to reset or manually verify the email for an Azure OpenAI quota request.

rgds,

Alex

&

If my answer was helpful pls mark it and additional thx if u follow me at Q&A portal

and at my blog https://ctrlaltdel.blog/

SummerShen-4691 0 Reputation points

2026-07-23T09:30:48.49+00:00

Could you please help forwarding to the Azure OpenAI/Foundry team? I have provided the affected subscription ID(s). The quota request ID. The email address used for verification. The exact UTC timestamp of a recent failed verification, all of them.