Microsoft Store Will Not Download Apps!

Question

Hi, when I try to download anything on the Microsoft Store on my new Laptop, which I have never downloaded anything on, the app will constantly be in a state of "checking dependencies." I have downloaded Steam using a browser and it works just fine. I have tried to restart my laptop, and even tried to search for a problem with Microsofts AI. Can someone please help me out?

Answer 1

Hello, 

Try re-registering Store app. Perform these steps: 

1. Search for Windows PowerShell using Windows Search. 
2. From results, right click on Windows PowerShell and select Run as administrator. 
3. Then type following command and press Enter key: 

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 

Let the command complete. 

4. Close Windows PowerShell. 

Let me know if issue still persists!

Answer 2

Hi, @Chris Flynn

Since this is a new laptop, please check the exact Windows version first.

Press Windows key + R, type winver and press Enter.

What version and OS build does it show? Also, does “Checking dependencies” happen with every app in the Microsoft Store or only one specific app?