A family of Microsoft relational database management systems designed for ease of use.
Dear @Richard Noyes,
I understand that your Microsoft Access database file shortcuts are not working, and I want to help you get this resolved as quickly as possible.
To help me rule out potential environment or account-level causes, could you also clarify a few more points for me?
- Are you using a Personal account or a Business/Work account?
- Additionally, are you logged into Windows/Office as a standard user or as an administrator?
- Are other users affected? If this file or shortcut is shared with colleagues, are they experiencing the same behavior, or is this only happening on your computer?
- Has anything changed recently?
- Did this start happen after a recent Windows/Office update, a file path change, or a migration to a new computer or cloud folder?
As soon as you share these details, I will immediately provide the exact steps to fix the issue.