Do I need to reinstall Microsoft 365 after I renew?

Deborah Stacey 0 Reputation points
2026-07-23T22:57:22.3133333+00:00

Microsoft 365 was installed on my computer in 2024. I activated/renewed the application and paid for another year. I am now being prompted to install the desktop apps even though they already exist on my computer. If I click on the install button will I lose the documents I've already made or will the apps simply be updated? Even though I've paid, I'm still unable to create or edit documents. I have a Mac.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
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  1. Deborah Stacey 0 Reputation points
    2026-07-24T14:43:36.55+00:00

    Thank you. I'll give this a try later today. What will happen to the documents and files I've already created and saved?

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  2. EmilyS726 255.9K Reputation points Independent Advisor
    2026-07-23T23:32:12.85+00:00

    If the apps are already installed, you shouldn't have to reinstall.

    On the apps, like Word, or Excel, go to Files > Accounts, click on Update License, then sign in and see if it works.

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