Bit locker recovery key

Question

My hp won't let me type 5 or 6 number or letters in!. Then I'm done cannot do anything else.

Answer 1

A Bitlocker Recovery Key is a 48 character numeric code, it does not contain any alphabetical characters.

If your drive is encrypted with Bitlocker, the only place the Bitlocker Recovery key is automatically stored is on the associated Microsoft account on the link below, be sure to check any Microsoft account that may have been used on the PC and also any work or school account that may be linked to the PC.

(Note, even if your device does not show on the Microsoft account, the Bitlocker Recovery Key may still be available on this link)

https://account.microsoft.com/devices/recoverykey

Are you able to find the Bitlocker Recovery Key on any account that may have been used or linked to the PC?

If not, do you have a safe backup of your files, or use a cloud service like OneDrive to sync your files online.

Answer 2

The BitLocker key is not the one having letters in it, this should be the real place to find the key in (I don't have BitLocker on so I can't prove that's the real link, but at least there it said about not having any keys): https://account.microsoft.com/devices/recoverykey