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I want to upgrade to copilot pro but it appears My personal Microsoft account (******@gmail.com) is stuck in a deleted Azure AD organisation. I cannot access Organisations, cannot convert the account, and all online support loops me back to sign‑in. Please remove my account from the ghost tenant.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Hi,
Please go to https://myapps.microsoft.com/ and sign in.
Go to My Account > Organizations.
You should be able to leave from there.