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So I had bought an Minecraft ID from a person. He gave me this outlook mail and password. He also removed every recovery options of his and added a personal mail of mine as recovery option. He then told me to change the password and recovery or 2FA options after a week. Due to some pressure of my study I forgot about it.
When I went to check in my outlook mail yesterday. It was telling me to sign-in again. There was 3 mails that came this Monday. First mail was from Microsoft Account Team(******@outlook.com) which said it deleted my security info of the mail (Passkey). Next mail said that it added another mail as security info and the last mail said that it deleted another mail as security info.
Now when I tried to recover my outlook mail, it says that no such outlook mail exists or is recognized by Microsoft. When I try to sign in though it says to write the recovery mail added to the outlook mail. What should I do now?
Managing personal Outlook.com account settings, security, and privacy
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You can still try sending the screenshot to Minecraft Support, as it might help your case.
Moving forward, please check this link for more information on how to secure your account and to prevent hacking incidents:
https://support.microsoft.com/accounts-billing/manage/how-to-help-keep-your-microsoft-account-secure
Best regards,
Darhyl
Hey there! Nice to meet you!
I'm sorry you are experiencing this.
Since the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.
However, I would recommend reaching out to Minecraft Support regarding your Minecraft account if they can provide an alternative option:
https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811
Thank you for your understanding.
Best regards,
Darhyl
Thank you for responding. I will try and reach out to Minecraft support. Still I am asking. I have screenshots of which mail was added for security info and which mail was deleted after the hacker got access to my outlook mail, will a way can be sort out from that or the support team can't access the database and find out like that?